Overview

Summers' FUNDAMENTALS OF CASE MANAGEMENT PRACTICE: SKILLS FOR THE HUMAN SERVICES, 6e, is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. This edition focuses on important considerations for students to document and pass along in each step of the human services process. Students are walked through each step of the case management process while realistic exercises provide a broad range of true-to-life circumstances. The text is meant to be experiential, giving students considerable opportunities to apply the skills and information acquired in each chapter and gain an understanding of how social services interact. 6e is available with MindTap, a seamless online learning experience that combines readings, multimedia, activities and assessments into a singular learning path that guides students through the course.

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Nancy Summers is an emeritus professor at Harrisburg Area Community College, where she has served as department chair. Summers was the director of public education for a mental health system and has worked with numerous agencies to provide training, improve services and assist with an internal reorganization. She remains actively in touch with numerous professionals in a wide variety of programs and recently published work on the supervision of the less experienced human services worker. She is currently on the board of trustees at Wilmington College in Wilmington, Ohio.

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