Overview

Helps rehabilitation students and professionals successfully navigate the intricacies of case and caseload management in collaborative settings Brimming with valuable information, this is the only comprehensive text to spotlight the managerial aspects of case and caseload management in rehabilitation counseling. Anchored in real-world practice, proven strategies, and current research, it delivers the essential knowledge and practical skills needed to effectively manage cases and caseloads to provide the best possible support and services. The unique and integrated approach to education and professional development facilitates an interdisciplinary environment that supports effective and efficient decisions within a collaborative process. The text presents techniques for assessing the complexity and urgency of cases for appropriate prioritization along with strategies for streamlining case management processes, improving efficiency, and averting bottlenecks. It describes an improved management model with new terminology, caseload tools, and techniques developed within varied domains of rehabilitation. Additionally, the book focuses on methods for judiciously allocating resources, fostering effective communication and collaboration, time management, tips for efficient documentation and record-keeping, technological aids for streamlining workflow, ethical considerations, and risk management. It supports the ongoing needs of both in-person academic and online learning programs and can be implemented in flexible formats including courses, self-directed study, on-the-job training, and professional development. Students will benefit from Putting It into Practice sections, abundant case studies, and chapter discussion questions throughout the text. Instructors will also welcome an Instructor Manual, Test Bank, and chapter PowerPoints. Purchase includes online access via most mobile devices or computers. Key Features: Weaves multicultural concepts and best practices throughout the text Offers insights and practical tips on fostering collaboration within multidisciplinary teams Focuses on the varied roles of rehabilitation professionals Provides unique chapters dedicated to the future of professional practice and to ethical practice in caseload management Helps students to think critically with Putting It into Practice sections Includes learning objectives, chapter introductions and summaries, and discussion questions in every chapter

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Lee Ann Rawlins Williams, PhD, CRC, CFLE, currently serves as a Clinical Assistant Professor within the Education, Health, and Behavior Studies Department at the University of North Dakota. In her role, she not only serves as the Program Director for the Undergraduate Rehabilitation and Human Services Program but also as a faculty member within the Counseling program, specifically concentrating on Rehabilitation Counselor Education. With a rich academic background, Dr. Williams possesses extensive experience collaborating with programs centered around disability and rehabilitation across various educational institutions. Gina Oswald, PhD, CRC, LPC, is a senior extension associate at Cornell University. She serves as the PI on the Vocational Rehabilitation-Training, Education, and Development (VR-TED) and the New York State-Consortium for Advancing and Supporting Employment (NYS-CASE) projects, in addition to supporting other training contracts and state needs assessments. Previously, she was an associate professor and Coordinator for the Center for Assistive Technology (AT) at the University of Maine at Farmington. Most recently she served as the PI on the multi-year ME-MADE: Maine-Makerspaces for Abilities Driving Entrepreneurship grant, a project designed to promote accessible makerspace technologies for persons with disabilities, and an NSF INCLUDES Planning Grant designed to broaden the participation of rural students with disabilities into STEM educational opportunities and career pathways.

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