Overview
Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk. The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict. Three integral elements make up conflict capacity: - culture (workplace support for leaders initiating accountability conversations) - the inner game (tolerance for withstanding the conflict storm) - the outer game (development of the skills and abilities necessary to mediate conflict to a desired end result) This book teaches readers how to approach difficult conversations and work with high-conflict people while overcoming their internal and external barriers to give them better emotional integrity and a clearer vision for the future of their organization.
Full Product Details
Author: Marlene Chism ,
Marlene Chism
Publisher: Ascent Audio
Imprint: Ascent Audio
Edition: Unabridged edition
ISBN: 9798228333895
Publication Date: 03 May 2022
Audience:
General/trade
,
General
Format: Audio
Publisher's Status: Active
Availability: In Print
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.
Author Information
Marlene Chism is a consultant, international speaker, and the author of Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses, and No Regrets. Marlene's passion is developing wise leaders and helping people to discover, develop, and deliver their gifts to the world. Clients who work with Marlene report the following results: increased personal effectiveness and focus, stronger communication skills, increased profitability through clarity and alignment, higher employee engagement, and dramatically improved workplace culture. Marlene has a communications degree from Drury University, and a master's degree from Webster University. Marlene Chism is a consultant, international speaker, and the author of Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses, and No Regrets. Marlene's passion is developing wise leaders and helping people to discover, develop, and deliver their gifts to the world. Clients who work with Marlene report the following results: increased personal effectiveness and focus, stronger communication skills, increased profitability through clarity and alignment, higher employee engagement, and dramatically improved workplace culture. Marlene has a communications degree from Drury University, and a master's degree from Webster University.
