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Jonathan Sapir has over thirty years' experience helping clients leverage information technology to build their businesses. He is the founder and CEO of SilverTree Systems, Inc., a software development company with offices in Chicago, New York and Miami. Jonathan has written five well-received books, including Igniting the Phoenix: A New Vision for IT in 2003, which foretold many of the ideas that have become reality, especially in the areas of enterprise social software, cloud computing, and self-service application development; and Power in the Cloud: Using Cloud Computing to Build Information Systems at the Edge of Chaos in 2008, which looks at building information systems in the context of complex adaptive systems theory. His more recent books focused on the Salesforce platform, including Unleash the Power of force.com, The Executives Guide to force.com: Enabling Shadow IT and Citizen Developers in the Age of Cloud Computing, and The Quick Start Guide to Implementing force.com: From pilot to enterprise-wide adoption PETER FINGAR, Executive Partner in the business strategy firm, Meghan-Kiffer Research, is one of the industry's noted experts on business process management, and a practitioner with over forty years of hands-on experience at the intersection of business and technology. As a former CIO and college professor, Peter is equally comfortable in the boardroom, the computer room or the classroom. Peter has taught graduate computing studies in the U.S. and abroad. He has held management, technical and advisory positions with GTE Data Services, American Software and Computer Services, Saudi Aramco, EC Cubed, the Technical Resource Connection division of Perot Systems and IBM Global Services. Peter has developed technology transition plans for clients served by these companies, including GE, American Express, MasterCard and American Airlines-Sabre. In addition to numerous articles and professional papers, he is an author of twelve landmark books. Peter has delivered keynote talks and papers to professional conferences in America, Austria, Australia, Canada, China, The Netherlands, South Africa, Japan, United Arab Emirates, Saudi Arabia, Egypt, Bahrain, Germany, Britain, Italy and France. www.peterfingar.com

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