Overview

We have never had more freedom to acquire information to make decisions, and organizations have never been so pressed to demonstrate accountability as they communicate with better informed customers and users. People who work IN an organization must also work FOR the organization to accomplish its mission. In this environment, humans are no longer just a resource; they are the reason an organization exists. New constructs are needed to ensure this human-centered paradigm shift. This book sets out the rationale for this shift and stimulates the discussion and the discovery of effective approaches and solutions to innovate for social and environmental good. Written by an expert in quality standards, the book offers a coherent model which synchronizes the organizational structure with the talent required to develop resilient and agile work environments. New strategies to develop talent will be critical, and multidisciplinary approaches from scholars and practitioners from around the world will be required to effectively collaborate and articulate the solutions. The proposition in the book focuses on continuous improvement and interdisciplinary collaboration between scholars and practitioners across different industries, sectors, and national borders in order to address the unavoidable disruptions in the global VUCA environment.

Full Product Details

Author:   Maria-Teresa Lepeley
Publisher:   Taylor & Francis Ltd
Imprint:   Greenleaf Publishing
Weight:   0.408kg
ISBN:  

9781783537891

ISBN 10:   1783537892
Pages:   222
Publication Date:   31 March 2017
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

PART I Why Human Centered Management? Chapter 1 - A paradigm shift that is long overdue Chapter 2 - Human Centered Management: Roots and evolution Chapter 3 - Disruptions: challenges or opportunities? PART II Four (of five) Pillars of Organizational Quality and Sustainability Chapter 4 - Pillar 1: Human Capital Chapter 5 - Pillar 2: Disruption Resilience Chapter 6 - Pillar 3: Talent Management Chapter 7 - Pillar 4: Agility PART III Human Centered Quality Management: The fifth and Essential Pillar of Sustainability Chapter 8 - Pillar 5: Sustainable quality standards Chapter 9 - Human Centered Management Model for Quality and Sustainability Chapter 10 - 7 Management Areas and score points Chapter 11 - Organization Improvement Report

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Author Information

MARIA-TERESA LEPELEY is the President & CEO at Global Institute for Quality Education and co-editor of Human Centered Management in Executive Education. She has been a member of the Board of Examiners of the Baldridge National Quality Awards of the United States and adviser to National Quality Award Programs in Latin America.

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