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OverviewThis comprehensive survey covers all aspects of marketing, including: the marketing environment; consumer behaviour in the financial services; product innovation and development; customer care; service quality and customer services; pricing; distribution; and marketing strategy. Full Product DetailsAuthor: Arthur Meidan , etc. , Barbara Lewis (UMIST) , Luiz Montinko (University of Glasgow)Publisher: Cengage Learning EMEA Imprint: Cengage Learning EMEA Edition: New edition ISBN: 9781861524539ISBN 10: 1861524536 Pages: 375 Publication Date: 15 January 1997 Audience: College/higher education , Professional and scholarly , Undergraduate , Postgraduate, Research & Scholarly Format: Paperback Publisher's Status: Out of Print Availability: Out of stock Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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