Overview

Great design thinking workshops don't happen by accident. They need clear goals, deliberate planning and a terrific facilitator to guide a group to great outcomes. This book will help you to plan and facilitate great workshops. You'll learn how to determine workshop goals and plan with a flexible structure. You'll understand how to frame the workshop, introduce activities and manage time. You'll get the best out of people by breaking activities into achievable chunks and building skills. And you'll get tips for working with people, managing groups and handling the unexpected.

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9781764093224

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Author Information

Donna Spencer is a product designer. She has extensive experience in user experience, service design, workshop facilitation and information architecture. She has worked in government, education, with startups and much more.She is a regular conference and meetup speaker, article author and has written 5 UX-related books (including this one!). She was the founder of UX Australia and ran it for 9 years. She sews, weaves and knits, and is currently renovating an old house. Her cats are known around the world as they like to 'contribute' to all presentations and meetings.

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