External Quality Audit: Has It Improved Quality Assurance in Universities?

Author:   Mahsood Shah (RMIT University) ,  Chenicheri Sid Nair (University of Western Australia, Australia)
Publisher:   Woodhead Publishing Ltd
Volume:   11
ISBN:  

9781843346760


Pages:   308
Publication Date:   14 March 2013
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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External Quality Audit: Has It Improved Quality Assurance in Universities?


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Author:   Mahsood Shah (RMIT University) ,  Chenicheri Sid Nair (University of Western Australia, Australia)
Publisher:   Woodhead Publishing Ltd
Imprint:   Chandos Publishing (Oxford) Ltd
Volume:   11
Dimensions:   Width: 15.60cm , Height: 1.70cm , Length: 23.40cm
Weight:   0.540kg
ISBN:  

9781843346760


ISBN 10:   1843346761
Pages:   308
Publication Date:   14 March 2013
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

List of figures and tables Preface About the editors and contributors Chapter 1: Quality assurance – corporate fist in a velvet glove? Abstract: Australian quality assurance Measuring teaching quality Educational reform Quality assurance for teaching at James Cook University 2000–10 The JCU historical context for quality assurance Quality assurance – summary of influences on teaching All is not rosy in the world of professors Chapter 2: The impact of external quality audit in a private for-profit tertiary education institution Abstract: Introduction Evidence of effectiveness: global perspective Brief overview of private providers in Australia External quality audits of private providers Quality audit approach Discussion on the effectiveness of the quality audit Conclusion Chapter 3: Multiple views of quality audits in New Zealand: a case for advancing systemic understanding Abstract: Introduction A brief overview of quality audits Quality audit in New Zealand Views of quality audits in New Zealand Conclusion Chapter 4: Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities Abstract: Introduction Universities New Zealand and the establishment of the New Zealand Universities Academic Audit Unit, Te Whanga Ttari National context: recent government policy International context The impact of academic audit on systems and processes The impact of academic audit on standards, outcomes and the student learning experience The impact of academic audit at institutional and national level The future challenges for quality assurance in New Zealand universities Conclusion Chapter 5: Enhancing quality assurance in an institution: the University of the South Pacific experience of an external audit Abstract: University of the South Pacific: an overview A vision for the year 2020 The quality strategy External audit The self-assessment Post-audit – the processes and impacts Conclusion Chapter 6: Quality audits in Hong Kong: seeking evidence of quality enhancement Abstract: The education landscape in Hong Kong Quality audits in Hong Kong Methodology for analysis of the Quality Assurance Council reports Findings Summary Chapter 7: External quality audits and quality assurance in the higher education sector: the Malaysian perspective Abstract: Introduction Quality audit practice in higher education Government policy on external quality audits The case of Universiti Teknologi Malaysia A practitioner’s point of view Future challenges for higher education quality assurance in Malaysia Conclusion Chapter 8: External quality audit in the UK: an impact analysis Abstract: Introduction The purposes of Institutional Audit The implementation of Institutional Audit1 The effects of Institutional Audit Reflections on Institutional Audit Conclusions Chapter 9: Effect of external quality agencies on universities in India Abstract: The context The Indian scenario Effects of external assurance Assuring transnational education Lessons to be learned Chapter 10: External quality audits in South African higher education: goals, outcomes and challenges Abstract: Introduction External quality assurance in the South African higher education context Functions of the HEQC Principles and approaches in the institutional audit system Systems and procedures for institutional audits External institutional audits: outcomes and impact Impact of the audit process: preparation and site visit The issue of impact through audit recommendations Evaluating the student experience in audits Conclusion Chapter 11: Development, effectiveness and future of quality assurance and assessment in Italian higher education Abstract: Introduction Stages in quality assurance in Italian higher education Conclusion: the trade-off between differentiation and standardisation Chapter 12: Audits of quality assurance systems of higher education institutions in Finland Abstract: The Finnish system of higher education Brief background of government policy on external quality audits in Finland Role of FINHEEC, the national quality assurance organization How do the audits impact on quality management? Audits and educational outcomes Students’ role in quality management The impact of audits at national, institutional and faculty level The future challenges of higher education quality assurance Note Chapter 13: External quality auditing: strengths and shortcomings in the audit process Abstract: Introduction External quality auditing in Norway A process view on audits Data and methods The functioning and effects of external audits in Norway Some final reflections Chapter 14: Institutional management and quality audit: the experience in Chile Abstract: Development of external quality assurance schemes in Chile: an answer to the challenges of higher education evolution A study to learn about the impact of quality audits Results Lessons learned and recommendations Chapter 15: Scope, transparency and style: system-level quality strategies and the student experience in Australia Abstract: Introduction External quality audit and the student experience The Australian Universities Quality Agency and the Tertiary Education Quality and Standards Agency System-level quality strategies and the impact of external review Conclusion: the merits of external review and prospects for future development Chapter 16: Accreditation and institutional learning: the impact interactions based on a minimaxing strategy have on the benefits from external reviews Abstract: Introduction Purpose of this chapter Prelude: thoughts on the nature of learning Learning as a stochastic proposition Learning as a paradox Perception and learning The power of language used – who controls the narrative? When learning happens Limitations to organizational learning Level 1: Nexus or nexum – type of interaction between HEIs and external agents Level 2: Structural and cultural impacts on compliance Conclusion Chapter 17: Has it worked globally? Abstract: Introduction Have audits been successful? Where to from here? Index

Reviews

While this book is for academic and administrative staff and policy-makers involved in quality assurance and quality audit in higher education, it can be useful reading for academic librarians both because quality audit affects them, and because it helps to know what their academic colleagues are facing. - Australian Library Journal, September 2014


Author Information

Mahsood Shah is Principal Advisor for Academic Strategy, Planning and Quality at the Office of the Deputy Vice-Chancellor (Academic), RMIT University, Melbourne, Australia. Professor Chenicheri Sid Nair is currently with the Centre for Advancement of Teaching and Learning, University of Western Australia (UWA), Perth. Prior to his appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). Prior to this he was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality and evaluations.

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