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OverviewThis book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability. Full Product DetailsAuthor: Henriqueta Nóvoa , Monica Drăgoicea , Monica Dragoicea , Monica DragoiceaPublisher: Springer International Publishing AG Imprint: Springer International Publishing AG Edition: 2015 ed. Volume: 201 Dimensions: Width: 15.50cm , Height: 1.90cm , Length: 23.50cm Weight: 5.504kg ISBN: 9783319149790ISBN 10: 3319149792 Pages: 352 Publication Date: 04 February 2015 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |