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OverviewService science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery. Full Product DetailsAuthor: Mehdi Snene , Michel LeonardPublisher: Springer International Publishing AG Imprint: Springer International Publishing AG Edition: 2014 ed. Volume: 169 Dimensions: Width: 15.50cm , Height: 0.80cm , Length: 23.50cm Weight: 2.409kg ISBN: 9783319048093ISBN 10: 3319048090 Pages: 139 Publication Date: 23 January 2014 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |