Overview

With a focus on gaining an empirically derived understanding of the underlying psychological dimensions and processes behind people’s experiences with technology, this book contributes to the debate of user experience (UX) within several disciplines, including HCI, design and marketing. It analyses UX dynamics at various time scales, and explores the very nature of time and meaning in the context of UX. Experience with Technology uses personal construct theory (PCT) as a theoretical and methodological starting point to this project. Major case-studies are described that examine people’s experiences with mobile media devices. The results show a group of super-ordinate constructs that, upon interaction, undergo a change in the way they vary and relate to each other, as well as the development of a high reliability UX-Scale. The book concludes by proposing the ICE (Interaction, Construction, and Evaluation) model of UX that consolidates its findings into a workable framework of UX. The proposed framework will be of particular use to designers and practitioners, and forms an empirically grounded starting point for further research.

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9781447153962

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From the reviews: The book's main results address three important topics. The first is the conceptualization of the technology, or the way people interpret it. The author then investigates the dynamics of user experience, followed by his proposal of an original model for user experience. ... this book addresses a topic of high interest in an age of tremendous technological development: user experience. ... this book may be more useful to design/marketing people ... . (D. Grigoras, Computing Reviews, May, 2014)

From the reviews: “The book’s main results address three important topics. The first is the conceptualization of the technology, or the way people interpret it. The author then investigates the dynamics of user experience, followed by his proposal of an original model for user experience. … this book addresses a topic of high interest in an age of tremendous technological development: user experience. … this book may be more useful to design/marketing people … .” (D. Grigoras, Computing Reviews, May, 2014)

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