Overview

Microsoft Exchange Server 2010 Unleashed is the ultimate guide to designing, deploying, managing, troubleshooting, and supporting any Exchange Server 2010 environment, no matter how large or complex.   Drawing on their extensive experience with hundreds of enterprise Exchange Server environments--including Exchange Server 2010 early adopters--the authors thoroughly cover every stage of the Exchange Server 2010 lifecycle. They present detailed recommendations, proven tips and tricks, and step-by-step techniques for implementation and migration planning, architecture, installation, administration, security, monitoring, integration, availability, optimization, and much more.   Rand Morimoto and his expert colleagues also offer indispensable practical guidance for making the most of Microsoft Exchange Server 2010’s many enhancements--from its improved web access to its enhanced support for Unified Communications and Mobility.   Use proven best practices to plan your Exchange Server 2010 implementation Architect higher-performance, lower-cost enterprise Exchange Server environments Maximize the security of your Exchange Server infrastructure, transport, and messages Migrate smoothly from Exchange Server 2003/2007 and Active Directory 2000/2003 to Exchange Server 2010 and Active Directory 2008 Utilize Microsoft Operations Manager to monitor Exchange Server 2010 Use Windows PowerShell to streamline Exchange Server management Integrate other Microsoft technologies, including SharePoint 2007 and Office Communication Server 2007 Leverage the full capabilities of the Outlook Web App (OWA) client Provide robust messaging to non-Windows and non-Outlook systems Implement Exchange Server’s powerful new Database Availability Group replication feature Back up Exchange Server 2010 environments and recover quickly from a disaster Systematically optimize Exchange Server 2010 environments, including storage

Full Product Details

Author:   Rand Morimoto ,  Michael Noel ,  Chris Amaris ,  Andrew Abbate
Publisher:   Pearson Education (US)
Imprint:   Sams Publishing
Dimensions:   Width: 17.80cm , Height: 5.30cm , Length: 22.90cm
Weight:   1.986kg
ISBN:  

9780672330469

ISBN 10:   0672330466
Pages:   1320
Publication Date:   22 October 2009
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Table of Contents

Introduction 1 Part I: Microsoft Exchange Server 2010 Overview 1     Exchange Server 2010 Technology Primer     5 What Is Exchange Server 2010?      5 What’s New in Exchange Server 2010?      13 Understanding Exchange Server 2010 Server Roles and Mail Flow     26 Understanding the Importance of Active Directory for an Exchange Server 2010 Environment     31 Installing and Migrating to Exchange Server 2010     32 Managing and Administering Exchange Server 2010     33 Summary     34 Best Practices     34 2     Planning, Prototyping, Migrating, and Deploying Exchange Server 2010     37 Initiation, Planning, Testing, and Pilot: The Four Phases to the Upgrade      38 Initiation Phase: Defining the Scope and Goals      40 Initiation Phase: Creating the Statement of Work     46 Planning Phase: Discovery     51 Planning Phase: Creating the Design Document     53 Creating the Migration Document     57 The Prototype Phase      62 The Pilot Phase: Deploying Services to a Limited Number of Users      65 The Production Migration/Upgrade      67 Summary     68 Best Practices     69   Part II: Planning and Designing an Exchange Server 2010 Environment 3     Understanding Core Exchange Server 2010 Design Plans     71 Planning for Exchange Server 2010      71 Understanding AD Design Concepts for Exchange Server 2010      76 Determining Exchange Server 2010 Placement      80 Configuring Exchange Server 2010 for Maximum Performance and Reliability     83 Securing and Maintaining an Exchange Server 2010 Implementation     86 Summary     87 Best Practices     87 4     Architecting an Enterprise-Level Exchange Server Environment     89 Designing Active Directory for Exchange Server 2010     89 Determining Hardware and Software Components     92 Designing Exchange Server Roles in an Exchange Server Environment     93 Designing Exchange Server Infrastructure      97 Integrating Client Access into Exchange Server 2010 Design      99 Summary     100 Best Practices     101 5     Integrating Exchange Server 2010 in a Non-Windows Environment     103 Synchronizing Directory Information with Forefront Identity Manager (FIM)      104 Managing Identity Information Between LDAP Directories and Exchange Server 2010     109 Using Services for UNIX to Integrate UNIX Systems with an Active Directory/Exchange Server 2010 Environment     111 Understanding the Identity Management for UNIX Components     118 Administrative Improvements with Windows Server 2008     121 Summary     122 Best Practices     123 6     Understanding Network Services and Active Directory Domain Controller Placement for Exchange Server 2010      125 Domain Name System and Its Role in Exchange Server 2010      125 Outlining the Types of DNS Servers     128 Examining DNS Components      129 Using DNS to Route SMTP Mail in Exchange Server 2010     137 Understanding DNS Requirements for Exchange Server 2010      138 Configuring DNS to Support Exchange Servers      144 Troubleshooting DNS Problems     144 Global Catalog and Domain Controller Placement     148 Examining the Role of Domain Controllers in AD     150 Defining the Global Catalog     152 Exploring DSAccess, DSProxy, and the Categorizer      159 Understanding AD Functionality Modes and Their Relationship to Exchange Server Groups     163 Summary     166 Best Practices     167   Part III: Implementing Exchange Server 2010 Services 7     Installing Exchange Server 2010     169 Understanding the Exchange Server 2010 Server Roles     170 Understanding the Prerequisites for Exchange Server 2010     171 Understanding High Availability and Site Resilience in Exchange Server 2010      174 Exchange Server 2010 Hardware Requirements     175 Understanding the Active Directory Requirements for Exchange Server 2010      176 Understanding Role Based Access Control     186 Planning Your Exchange Server 2010 Installation     188 Deploying Active Directory from Scratch       190 Preparing Your Environment for Exchange Server 2010      199 Installing Exchange Server 2010      206 Finalizing the Deployment     209 Summary     210 Best Practices     211 8     Implementing Edge Services for an Exchange 2010 Environment      213 Installing and Configuring the Edge Transport Server Components      214 Utilizing the Basic Sender and Recipient Connection Filters      222 Utilizing SenderID on an Edge Transport Server     231 Using Content Filtering to Isolate Inappropriate Content     237 Fine-Tuning Content Filtering     243 Using Content Filtering to Allow and Reject Domain-Level Content     245 Filtering Content in a Message Attachment      247 Using Sender/IP Reputation to Filter Content      250 Using Address Rewriting to Standardize on Domain Address Naming for an Organization     252 Using EdgeSync to Synchronize Active Directory Information to the Edge Transport Server     255 Implementing Safelist Aggregation for Outlook 2003 and Outlook 2007     259 Managing and Maintaining an Edge Transport Server      261 Forefront Online Security for Exchange Server 2010     265 Summary     266 Best Practices     266 9     Using Windows PowerShell in an Exchange Server 2010 Environment     269 What Is Windows PowerShell     269 Introducing the Exchange Management Shell     272 Understanding the Exchange Server Task Model     275 Starting the Exchange Management Shell      276 More on How PowerShell and EMS Work Together      280 Understanding the EMS Syntax     281 Creating Your Own Scripts      285 Managing Cmdlets     288 Introducing the Windows PowerShell Command Log      289 Using EMS to Do Administrative Mailbox Tasks     290 Using EMS to Do Reporting     295 Finding Other Resources     297 Summary     298 Best Practices     298   Part IV: Securing an Exchange Server 2010 Environment 10     Client-Level Secured Messaging     301 Microsoft’s Trustworthy Computing Initiative      301 Securing Your Windows Environment      302 Exchange Server 2010 Client-Level Security Enhancements     311 Securing Outlook 2007      312 Protecting Against Spam     317 Securing Outlook Web App      322 Summary     324 Best Practices     325 11     Server and Transport-Level Security      327 Considering the Importance of Security in an Exchange Server 2010Environment     327 Components of a Secure Messaging Environment      331 Exchange Server-Level Security Features      344 Transport-Level Security Defined      350 Exchange Server 2010 SMTP Connectors     352 Edge Transport Server Connectors      359 Securing Windows for the Edge Transport Server Role     364 Summary     366 Best Practices     366 12     Integrating Certificate-Based Public Key Infrastructure (PKI) in Exchange Server 2010     369 Understanding Public Key Infrastructure     370 Installing a Windows Certification Authority Server     376 Server Certificates in Exchange Server 2010      378 Implementing Secured Email Communications with Exchange Server 2010     383 Using Outlook to Send and Receive Digitally Signed and Encrypted Emails     388 Summary     394 Best Practices     394 13     Securing Exchange Server 2010 with ISA Server     397 Understanding the Internet Security and Acceleration (ISA) Server 2006      398 Outlining the Need for ISA Server 2006 in Exchange Server Environments      398 Outlining the Inherent Threat in Exchange Server HTTP Traffic     401 Securing Exchange Outlook Web App with ISA Server 2006     403 Securing POP and IMAP Exchange Server Traffic      412 Managing and Controlling Simple Mail Transfer Protocol (SMTP) Traffic     414 Logging ISA Traffic     417 Monitoring ISA from the ISA Console     420 Summary     425 Best Practices     425 14     Understanding Exchange Policy Enforcement Security     427 What Is Exchange Policy Management in Exchange Server 2010     428 Understanding Relevant Governmental Regulations for Policy Enforcement     428 Using Transport Agents in Exchange Server 2010      439 Understanding the Hub Role Transport Agents in Exchange Server 2010     440 Implementing Transport Agent Policies on the Edge      446 Creating Messaging Records Management Policies      448 Summary     453 Best Practices     453   Part V: Migrations and Coexistence with Exchange Server 2010 15     Migrating from Active Directory 2000/2003 to Active Directory 2008     455 Understanding What Needs to Be Migrated to Windows Server 2008      455 Understanding the Benefits to Upgrading Active Directory     458 Beginning the Migration Process     460 Big Bang Migration      463 Phased Migration      467 Multiple Domain Consolidation Migration     479 Summary     489 Best Practices     490 16     Transitioning from Exchange Server 2003/2007 to Exchange Server 2010     491 High-Level Guide for Transition from Exchange Server 2003 to Exchange Server 2010      492  High-Level Guide for Transition from Exchange Server 2007 to Exchange Server 2010      493  Understanding How to Transition to Exchange Server 2010      494 Understanding What’s New and What’s Different with Exchange Server 2010      497 Deploying a Prototype Lab for the Exchange Server 2010 Transition Process      502 Transitioning to a Brand-New Exchange Server 2010 Environment     504 Transitioning from Exchange Server 2003 to Exchange Server 2010     505 Transitioning from Exchange Server 2007 to Exchange Server 2010     520 Summary     521 Best Practices     521 17     Implementing Client Access and Hub Transport Servers     523 Understanding the Client Access Server      524 Installing the Client Access Server      544 Understanding the Hub Transport Server      546 Transport Pipeline     550 Installing the Hub Transport Server      553 Test Cmdlets for CAS and Hub Transport Servers     555 Summary     561 Best Practices     561   Part VI: Exchange Server 2010 Administration and Management 18     Administering an Exchange Server 2010 Environment     563 Introduction to Role Based Access Control     563 Administrative Tools      570 Performing Common Tasks      584 Recipient Configuration      604 Understanding Journaling      611 Understanding Archiving      616 Using the Exchange Server 2010 Toolbox     618 Exchange Server Coexistence      627 Server Administration     628 Summary     631 Best Practices     632 19     Exchange Server 2010 Management and Maintenance Practices      633 Proper Care and Feeding of Exchange Server 2010      633 Maintenance Tools for Exchange Server 2010      636 The Exchange Control Panel     640 Auditing the Environment      647 Best Practices for Performing Database Maintenance     656 Prioritizing and Scheduling Maintenance Best Practices     658 Post-Maintenance Procedures     663 Reducing Management and Maintenance Efforts     664 Summary     665 Best Practices     665 20     Using Operations Manager to Monitor Exchange Server 2010     667 OpsMgr Exchange Server 2010 Monitoring      668 What’s New in OpsMgr R2      670 Explaining How OpsMgr Works      671 Outlining OpsMgr Architecture     674 Understanding How to Use OpsMgr      677 Understanding OpsMgr Component Requirements      680 Understanding Advanced OpsMgr Concepts     681 Securing OpsMgr     686 Installing Operations Manager 2007 R2     689 Installing Edge Transport Monitoring Certificates     697 Summary     703 Best Practices     704 21     Remote Administration of Exchange Server 2010 Servers     705 Certificates, Trust, and Remote Administration     706 Using the Exchange Management Console Remotely     707 Using the Remote Exchange Management Shell      707 Using the ECP Remotely     710 RDP with Exchange Server 2010      710 Summary     724 Best Practices     725 22     Documenting an Exchange Server 2010 Environment     727 Benefits of Documentation     728 Exchange Server 2010 Project Documentation     730 Exchange Server 2010 Environment Documentation      741 Exchange Server 2010 Administration and Maintenance Documents     744 Disaster Recovery Documentation      747 Performance Documentation      749 Security Documentation     750 Training Documentation      752 Summary     752 Best Practices     753   Part VII: Unified Communications in an Exchange Server 2010 Environment 23     Designing and Implementing Mobility in Exchange Server 2010    755 Understanding Mobility Enhancements in Exchange Server 2010     755 Enabling ActiveSync in Exchange Server 2010      757 Securing Access to ActiveSync with Secure Sockets Layer Encryption     760 Securing Access to ActiveSync Using Internet Security and Acceleration (ISA) Server 2006      764 Working with ActiveSync Policies      768 Working with Windows Mobile Pocket PC and Smartphone Editions      770 Summary     774 Best Practices     775 24     Designing and Configuring Unified Messaging in Exchange Server 2010     777 Unified Messaging Features      777 Unified Messaging Architecture     783 Unified Messaging Installation     797 Monitoring and Troubleshooting Unified Messaging     811 Unified Messaging Shell Commands     825 SIP Protocol      828 Summary     831 Best Practices     831 25     Collaborating Within an Exchange Server Environment Using Microsoft Office SharePoint Server 2007     833 Understanding the History of SharePoint Technologies     833 Identifying the Need for MOSS 2007      837 Exploring Basic MOSS Features     838 Exploring End-User Features in MOSS      845 Customizing and Developing MOSS Sites     851 Summary     854 Best Practices     854 26     Integrating Office Communications Server 2007 in an Exchange Server 2010 Environment     857 Understanding Microsoft’s Unified Communications Strategy     858 Installing OCS 2007 R2     861 Exploring Office Communications Server Tools and Concepts      876 Installing and Using the Communicator 2007 Client     879 Web Conferencing      880 Summary     881 Best Practices     881   Part VIII: Client Access to Exchange Server 2010 27     Getting the Most Out of the Microsoft Outlook Client      883 Outlook over the Years      883 Highlighted Features in Outlook 2007     885 Security Enhancements in Outlook 2007      893 Implementing Outlook Anywhere      900 Deploying Outlook 2007      903 Using Outlook 2007     905 Using Cached Exchange Mode for Offline Functionality     914 Summary     919 Best Practices     920 28 Leveraging the Capabilities of the Outlook Web App (OWA) Client      921 Understanding Microsoft’s Direction on OWA      922 What’s New in OWA 2010?      924 Understanding Available Versions and Security Options      927 Using OWA 2010     931 Using the Calendar in OWA      947 Using Tasks in OWA     952 Using Contacts in OWA     953 Using Keyboard Shortcuts     953 The Options Page     954 Signing Out of OWA 2010     967 Configuring OWA and IM Integration     967 Summary     972 Best Practices     972 29     Using Non-Windows Systems to Access Exchange Server 2010     973 Understanding Non-Windows--Based Mail Client Options     974 Outlook Express      977 Mac Mail, iCal, and Address Book     982 Configuring and Implementing Entourage for the Mac     984 Remote Desktop Connection Client for Mac     987 Understanding Other Non-Windows Client Access Methods      991 Summary     993 Best Practices     993 30     Deploying the Client for Microsoft Exchange Server 2010     995 Outlook 2007 Auto Account Setup      995 Understanding Deployment Options     999 Planning Considerations and Best Practices      1003 Preparing the Deployment      1005 Installing the Outlook Client for Exchange Server     1012 Pushing Outlook Client Software with Group Policies     1015 Deploying with Microsoft System Center Configuration Manager 2007      1023 Managing Post-Deployment Tasks     1025 Summary     1026 Best Practices     1026   Part IX: Data Protection and Disaster Recovery of Exchange Server 2010 31     Database Availability Group Replication in Exchange Server 2010     1027 Understanding Database Availability Groups      1028 Deploying a Database Availability Group      1030 Comparing and Contrasting DAG Versus CCR/SCR/SCC     1050 Load Balancing in Exchange Server 2010      1052 Summary     1057 Best Practices     1057 32     Backing Up the Exchange Server 2010 Environment     1059 Understanding the Importance of Backups      1059 Establishing Service Level Agreements     1061 Supporting Backups with Documentation     1063 Logging Daily Backup Results and Evaluation     1066 Roles and Responsibilities     1066 Developing a Backup Strategy      1067 What to Back Up on Exchange Servers      1071 The Need for Backups with Database Availability Groups      1074 Backing Up Windows Server 2008 and Exchange Server 2010      1075 Backing Up Specific Windows Services      1078 Summary     1081 Best Practices     1082 33     Recovering from a Disaster in an Exchange Server 2010 Environment     1085 Identifying the Extent of the Problem      1086 What to Do Before Performing Any Server-Recovery Process      1090 Preparing for a More Easily Recoverable Environment      1091 Recovering from a Site Failure     1094 Recovering from a Disk Failure     1098 Recovering from a Boot Failure      1100 Recovering from a Complete Server Failure     1101 Recovering Exchange Server Application and Exchange Server Data      1103 Recovering from Database Corruption     1105 Recovering Internet Information Services     1109 Recovering Windows Server 2008 Domain Controllers     1109 Recovering Active Directory      1110 Summary     1112 Best Practices     1113   Part X: Optimizing Exchange Server 2010 Environments 34     Optimizing an Exchange Server 2010 Environment     1115 Examining Exchange Server 2010 Performance Improvements     1116 Analyzing Capacity and Performance      1119 Optimizing Exchange Server 2010 Servers     1122 Monitoring Exchange Server 2010      1131 Analyzing and Monitoring Core Elements      1131 Properly Sizing Exchange Server 2010      1137 Optimizing Exchange Server Through Ongoing Maintenance      1146 Monitoring Exchange Server with System Center Operations Manager     1146 Summary     1147 Best Practices     1147 35     Designing and Optimizing Storage in an Exchange Server 2010 Environment     1149 Defining the Technologies     1150 When Is the Right Time to Implement NAS and SAN Devices?     1152 Designing the Right Data Storage Structure for Exchange Server 2010      1154 Adding in Fault Tolerance for External Storage Systems      1160 Recommendations for SAN and NAS Solutions      1161 Making the Best Use of SAN/NAS Disks with Exchange Server 2010     1163 Summary     1167 Best Practices     1168 Index      1169

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Author Information

Rand H. Morimoto, Ph.D., MVP, MCITP, CISSP, has been in the computer industry for more than 30 years and has authored, coauthored, or been a contributing writer for dozens of books on Windows, Security, Exchange, BizTalk, and Remote and Mobile Computing. Rand is the president of Convergent Computing, an IT-consulting firm in the San Francisco Bay area that has been one of the key early adopter program partners with Microsoft, implementing beta versions of Microsoft Exchange Server 2010, SharePoint 2010, and Windows 2008 R2 in production environments more than 18 months before the initial product releases. Michael Noel, MCITP, CISSP, MVP, is an internationally recognized technology expert, bestselling author, and well-known public speaker on a broad range of IT topics. He authored multiple major industry books that have been translated into more than a dozen languages worldwide. Significant titles include SharePoint 2010 Unleashed, Exchange 2007 Unleashed, SharePoint 2007 Unleashed, Windows Server 2008 R2 Unleashed, ISA Server 2006 Unleashed, and many more. Currently a partner at Convergent Computing (www.cco.com) in the San Francisco Bay area, Michael’s writings and extensive public speaking experience across six continents leverage his real-world expertise helping organizations realize business value from Information Technology infrastructure. Chris Amaris, MCSE, CISSP/ISSAP, CHS III, is the chief technology officer and cofounder of Convergent Computing. He has more than 20 years experience consulting for Fortune 500 companies, leading companies in the technology selection, design, planning, and implementation of complex Information Technology projects. Chris has worked with Microsoft Exchange since the early beta days of version 4.0. He specializes in messaging, security, performance tuning, systems management, and migration. A Certified Information Systems Security Professional (CISSP) with an Information System Security Architecture Professional (ISSAP) concentration, Certified Homeland Security (CHS III), Windows 2003 MCSE, Novell CNE, Banyan CBE, and a Certified Project Manager, Chris is also an author, writer, and technical editor for a number of IT books, including Network Security for Government and Corporate Executives, Windows Server 2008 Unleashed, and Microsoft Operations Manager 2005 Unleashed. Chris presents on Messaging, Operations Management, Security, and Information Technology topics worldwide. Andrew Abbate, MCITP, is a 16-year veteran of consulting and IT with a wealth of practical knowledge on Exchange and Active Directory. Starting with his first migration of MS Mail to Exchange 4.0 through early adopter migrations to Exchange 2007, Andrew worked with some of the largest and most complex Exchange environments in North America. In addition to his Exchange background, Andrew has written several other books covering topics such as Windows 2003, Active Directory, and Information Security. Andrew currently enjoys the position of principal consultant and partner at Convergent Computing where he continues to consult with both large and small clients to help improve their IT practices. Mark Weinhardt, MCSE, has worked in various aspects of the computing industry for more than 20 years. With a background in military communications, Mark understands the importance of maintaining a reliable and secure infrastructure and has preserved that mentality with his transition to the private sector. Mark worked as a consultant with Convergent Computing for more than 11 years and is currently a senior exchange engineer at Yahoo! Inc., working with a fantastic team. With an infectious enthusiasm for technology, Mark has performed Windows and Exchange designs and implementations for companies throughout Northern California.

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