Overview

Recent decades have witnessed an explosion in supply chain complexity. Very few firms have succeeded in building excellent supply chains and employing supply chain management (SCM) as a competitive advantage. For the ones which have developed enhanced supply chain design and process capabilities, their performance has far exceeded their competitors'. While for the vast majority of firms, SCM still remains a means of reducing costs and improving efficiency, for the excellent ones, SCM has turned into a source for value creation. What factors drive firms towards supply chain excellence? How can real differentiation be created through supply chains? Excellence in Supply Chain Management examines the characteristics and features of firms that excel in SCM.

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Balram Avittathur is a Professor of Operations Management at the prestigious Indian Institute of Management Calcutta (IIM Calcutta) at Kolkata, India, and has been there since 1999. He holds a Fellow of Management (PhD) from the Indian Institute of Management Bangalore (1999). He specializes in the broad area of supply chain management. His research interests also include applications of game theory in operations management and operations management for environmental sustainability. Debabrata Ghosh is Associate Professor at the Malaysia Institute for Supply Chain Innovation (MISI). Prior to this, he was a faculty member at the Indian Institute of Management Calcutta, India. He holds a Fellow Programme in Management (PhD) from the Indian Institute of Management Bangalore. His research interests lie in the areas of supply chain issues in emerging economies, sustainable operations, and supply chain coordination.

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