Overview

Shows how using quantitative measurements techniques to gauge financial and non-financial company goals can help guide R&D management performance and improve company success. The text aims to enable readers to choose financial R&D projects, create a customer satisfaction and effectiveness index, measure every component of idea-to-customer time, and create a balanced scorecard that is focused on innovation rather than implementation. Each chapter concludes with a lessons learned section that highlights how to put the information provided to use in R&D management practice.

Full Product Details

Author:   Lynn Ellis
Publisher:   Artech House Publishers
Imprint:   Artech House Publishers
Dimensions:   Width: 15.20cm , Height: 1.90cm , Length: 22.90cm
Weight:   0.582kg
ISBN:  

9780890067918

ISBN 10:   0890067910
Pages:   280
Publication Date:   31 January 1997
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Introduction to Evaluating R&D Process Management: Motivation for Evaluating Projects. Government Policy Towards R&D. Finding Funds for R&D. An Approach to Metrics -- A Balanced Innovation Scorecard. Some Lessons Learned From Selected Metrics. Managing the Financial Boundary: Evaluating in Economic Terms. Traditional Methods of R&D Evaluation. Manage Within Your Firm's Financial Culture. Character of Measurements. Financial Frameworks Lessons Learned. Evaluating the External Commercial and Technical Tasks of R&D: Market Share. Evaluating External Sources of Knowledge. Build-Up of Commercial Knowledge. Build-Up of Technological Knowledge. Effect of Internal Organization on Boundary Spanning. Lessons Learned on External Boundary Spanning. Measurements in the R&D Process: A R&D Process Model. Process as a Function of Time. Lessons Learned on Managing Along the Process. Managing the Interaction with Other Functions: Managing Upstream Interfaces. Downstream Output Measurements. Lessons Learned on Managing the Interaction Process. Evaluating Cross-Functional Innovation Teams: Why Cross-Functional Teams? Lessons Learned on Team Evaluation. Cycle Time -- Outcome and Output Evaluation Metrics: Introduction to Cycle-Time Measurement. Expanded Dimensions of Time to Market. Measuring and Recording Time. Measuring Overall Time. Measuring Time Segments. Lessons Learned on Expanded Time Measurement. From Evaluation to Time Management: Time Management Practices. Accelerating the Innovation Process. Time Management Lessons Learned. Interaction and Input Metrics: Interactions with Other Organizational Units. Measuring Inputs to the R&D Process. Evaluating Internal R&D Processes: Management of Human Resource Issues. Lessons Learned on Internal Process Metrics. Customer Satisfaction Evaluation and Measurement: Defining the Customer and Satisfaction. The Survey Instrument. Lessons Learned on Measuring Customer Satisfaction. Improving Strategic Intent Results Through Other Evaluation Measurements: New Products and Services. Using Benchmarking for Innovation. Measuring Improvement and Growth. A Proposed R&D Effectiveness Index. Key Lessons Learned on Measuring and Evaluating Strategic Innovation. Financial Frameworks in an Innovation Perspective: Financial Analysts' Views of R&D. R&D Executives Panel Discussion. Financial Results. Financial Frameworks Lessons Learned. Methods of Quantitative Management. What is the Best Set of Leading Indicators?: Innovation Outcome Evaluation and Measurement. The Best Set of Innovation Precursors. Afterthoughts. Glossary. Index.

Reviews

Author Information

Lynn Ellis is a retired professor of management at the University of New Haven and president of Lynn W. Ellis Associates, a consulting firm for telecommunications, technology management, and strategic planning. A Fellow of the Institute of Electrical and Electronic Engineers, and of the American Association for the Advancement of Science, he earned his doctorate in management from Pace University.

Tab Content 6

Author Website:  

Countries Available

All regions