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9780333690840

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'This book represents the first comprehensive overview of our dynamic and expanding industry. It provides both a strategic and operational perspective and should be read by anyone interested in the future of airport retailing.' - Harry Diehl, Managing Director, Gebr. Heinemann 'This book provides esssential reading for anyone interested in airport retailing.' - Martin Moodie, Editor in Chief, Duty Free News International 'Co-operation between industry and academia is all too far and few between. The contribution made by these two authors to an understanding of airport retailing, demonstrates how effective such co-operation can be.' - Philippe G.E.Hamon, Director General, ACI Europe, Brussels

'This book represents the first comprehensive overview of our dynamic and expanding industry. It provides both a strategic and operational perspective and should be read by anyone interested in the future of airport retailing.' - Harry Diehl, Managing Director, Gebr. Heinemann 'This book provides esssential reading for anyone interested in airport retailing.' - Martin Moodie, Editor in Chief, Duty Free News International 'Co-operation between industry and academia is all too far and few between. The contribution made by these two authors to an understanding of airport retailing, demonstrates how effective such co-operation can be.' - Philippe G.E.Hamon, Director General, ACI Europe, Brussels

Author Information

DR PAUL FREATHY is at the Institute for Retail Studies at the University of Stirling. He is Director of the MBA in Retailing and Wholesaling by distance learning. FRANK O'CONNELL is Group Commercial Manager for Aer Rianta the Irish Airports Authority, Director of a US based mail order company and Chairman of the Brussels based International Duty Free Confederation.

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