Overview
Employers want strong communicators who can think critically, collaborate effectively and use technology wisely. 'Essentials of Business Communication,' 13th Edition, by Guffey/Loewy helps you sharpen writing, speaking and teamwork skills while learning to use AI tools ethically and efficiently. Learn how to create résumés that pass AI-powered applicant tracking systems, build a standout LinkedIn profile, deliver polished presentations and interview with confidence. Chapter updates include timely topics like ethical AI use, hybrid and remote work, Zoom and Slack etiquette and digital privacy. Hands-on activities like Editing Challenges and Radical Rewrites, plus real-world model documents, help build skills that apply to your coursework and future career success.
Full Product Details
Author: Mary Ellen Guffey (Los Angeles Pierce College) ,
Dana Loewy (California State University, Fullerton (Emerita))
Publisher: Cengage Learning, Inc
Imprint: South-Western College Publishing
Edition: 13th edition
ISBN: 9798214052137
Pages: 500
Publication Date: 23 February 2026
Audience:
College/higher education
,
Tertiary & Higher Education
Format: Paperback
Publisher's Status: Active
Availability: In Print
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Author Information
A dedicated professional, Mary Ellen Guffey has taught business communication and business English for over 35 years. She received a bachelor’s degree, summa cum laude, from Bowling Green State University, a master’s degree from the University of Illinois and a doctorate in business and economic education from the University of California, Los Angeles (UCLA). She has taught at the University of Illinois, Santa Monica College and Los Angeles Pierce College. Recognized as the world’s leading business communication author, Dr. Guffey corresponds with instructors around the globe who are using her award-winning books: ""Business Communication: Process and Product,"" ""Business English"" and ""Essentials of Business Communication,"" each the most popular learning platform in its market. Dana Loewy taught business communication at California State University, Fullerton, for two decades. Concurrently she also taught various German courses and was a regular guest lecturer at Fachhochschule Nürtingen, Germany. In addition, she is a business etiquette consultant certified by The Protocol School of Washington and occasionally advises organizations in the United States and several European countries on strategic and intercultural communication. Dr. Loewy holds a master’s degree from Bonn University, Germany, and earned a Ph.D. in English at the University of Southern California. Active in professional associations, Dr. Loewy participates in international conferences, runs a successful blog (BizComBuzz) and is committed to creating effective learning materials for business communication students.
