Overview

This new title from McGraw Hill, written by expert author and trainer Lee Perlitz, is a course in a book for TAFEs and RTOs delivering the Certificate III in Business (BSB 30120). It offers a complete solution, with a textbook or eBook option, complimentary Instructor Resources and a separate Assessment Package. The text is completely up-to-date to reflect the new Training Package and follows a unit-by-unit approach which is easy to follow. Language used is student-friendly and the design is appealing and full of visuals and diagrams to aid understanding. Key Features Chapters mapped to UOC for ease of use Comprehensive coverage of 6 core units and 15 of the most popular Electives A separate suite of Assessment Tools in word format for you to edit and contextualise to your needs.

Full Product Details

Author:   Lee Perlitz (SpecTraining Pty Ltd)
Publisher:   McGraw-Hill Education / Australia
Imprint:   McGraw-Hill Education / Australia
Dimensions:   Width: 20.50cm , Height: 1.80cm , Length: 29.00cm
Weight:   1.144kg
ISBN:  

9781760427221

ISBN 10:   1760427225
Publication Date:   01 May 2023
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Book
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

Part 1 The business core Engage in workplace communication (BSBXCM301 Engage in workplace communication - Core) Use inclusive work practices (BSBTWK301 Use inclusive work practices - Core) Support personal wellbeing in a workplace (BSBPEF201 Support personal wellbeing in the workplace - Core) Apply critical thinking skills in a team environment (BSBCRT311 Apply critical thinking skills in a team environment - Core) Assist with maintaining workplace safety (BSBWHS311 Assist with maintaining workplace safety - Core) Participate in Sustainable Work Practices (BSBSUS211 Participate in sustainable work practices - Core) Part 2 In the office Maintain business resources (BSBOPS301 Maintain business resources - Elective Group E) Organise workplace information (BSBINS302 Organise workplace information -  Elective Group G) Organise schedules (BSBOPS303 Organise schedules - Elective Group E) Purchase goods and services (BSBPUR301 Purchase goods and services - Elective Group E) Write simple documents (BSBWRT311 Write simple documents - Elective Group A) Design and produce Business Documents (BSBTEC301 Design and product business documents - Elective Group A) Design and Produce Spreadsheets (BSBTEC302 Design and produce spreadsheets - Elective Group A) Create electronic presentations (BSBITU302 Create electronic presentations - Elective Group A) Maintain financial records (BSBFIN302 Maintain financial records- Elective Group E) Part 3 Working with customers and colleagues Deliver and monitor a service to customers (BSBOPS304 Deliver and monitor a service customers - Elective Group D) Advise on products and services (SIRXPDK001 Advise on products and service - Elective Group D) Process customer complaints (BSBOPS305 Process customer complaints - Elective Group D) Organise personal work priorities (BSBPEF301 Organise personal work priorities - Elective Group B) Work in a team (BSBXTW301 Work in a team - Elective Group C) Support effective workplace relationships (BSBLDR301 Support effective workplace relationships - Elective Group C)

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