Overview

Enterprise Excellence: A Modern Approach to Organizational Change and Leadership using Blended Quality Management prepares students to utilize strategic thinking and Lean Six Sigma (LSS) practices and techniques to improve operations and reduce inefficiencies. Using Six Sigma's DMAIC—define, measure, analyze, improve, control—process, students apply concepts and tools by leading and participating in an actual LSS project. The book is organized so that it walks students, practitioners, and leaders through each step of the LSS DMAIC process through interactive, hands-on modules. In the opening module, students select a project and describe the process, opportunity, and goal (Define). Additional chapters guide students through collecting data and defining metrics (Measure); identifying potential solutions (Analyze); testing theories, piloting solutions, and rolling out solutions (Improve); and monitoring results to assess and maintain the overall gain (Control). The text includes a project guide and a collection of case studies to help students connect critical concepts with practical application. Enterprise Excellence helps students build their understanding of process improvement, practice running a team project, achieve meaningful results, and apply their new skills and tools in real-world projects. The book is an exemplary resource for courses and programs in business and organizational change/management.

Full Product Details

9781793513267

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Author Information

Dr. Nick Vyas is an educator, global thought leader, author, keynote speaker, American Society for Quality (ASQ) Fellow, Chair of the ASQ Lean Division, and legal advisor to leaders in the world of supply chain and global trade practice policy. He is the founding executive director of USC Marshall's Kendrick Global Supply Chain Institute and the academic director of the M.S. Global Supply Chain program. Dr. Vyas is an associate professor of clinical data sciences and operations at the University of Southern California (USC) Marshall School of Business.

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