Overview

High employee turnover is one of the greatest challenges facing long-term care communities today. Without consistent staffing, programs and their residents greatly suffer the negative consequences of inadequate resident care, unnecessary expenses, and inefficient operations. To curb this trend of low employee retention, this useful guide will help long-term care administrators develop, implement, and maintain an effective orientation program for all levels of staff. By providing new employees with proper training from the moment they step in the door, long-term care communities and other programs can ensure that they are nurturing skilled caregivers who are dedicated to their organization and their residents for the long haul. Using a person-centered focus, this guide outlines all of the necessary steps in creating an orientation program that works. Starting with establishing the long-term care organization’s needs, the guide then goes on to explain what pertinent information to include, how, when, and where to present it, and how to develop a schedule and timeframe for training. The guide also stresses the importance of creating a mentorship program between new and existing employees and provides valuable insight on how to develop and sustain such a program. Other important topics include testing skills in new employees, administering evaluations, building relationships, defining the community’s culture, and keeping the focus on the residents. Over the course of 12 chapters, this guide shows leaders that effective orientation program lasts far beyond the first day. By creating and implementing a thorough, person-centered orientation and training program, facilities will not only foster the growth of their newest employees but also give them the skills, knowledge, confidence, and support to successfully adapt to a new workplace. This comfort and confidence easily translates into the delivery of the highest quality of care to residents and a lasting dedication to one’s organization. Notable features include: Downloadable sample forms that can be used as a guide! Chapter review at the end of each chapter with a bulleted list of key points. Includes blank lines so the reader can make notes A focus on extending a setting’s person-centered approach to encompass its employees, too, taking a novel approach to making employees feel well-trained and supported in a new work environment 2016 American Journal of Nursing Book of the Year Awards (2nd place, Gerontological Nursing) 2016 National Health Information Awards (Merit Award Winner - in Other/Miscellaneous Health Information, Media/Publishing Division)

Full Product Details

9781938870415

Table of Contents

Reviews

-The content [of this book] is informational for any community going through the focus of person-centered care, but more importantly is how applicable her suggestions and materials are. I believe because Janine has been in long-term care for an extensive amount of time and because she has been a DON, this makes her suggested documents and support meaningful and real, not just additional reading for the DON, who does not have 1 minute to spare unless it will better her processes or the care for her residents. This is an inspiring read.---Jan Krug, Director of Nursing-Lutheran Senior Service Meridian Village- (08/26/2015)

The content [of this book] is informational for any community going through the focus of person-centered care, but more importantly is how applicable her suggestions and materials are. I believe because Janine has been in long-term care for an extensive amount of time and because she has been a DON, this makes her suggested documents and support meaningful and real, not just additional reading for the DON, who does not have 1 minute to spare unless it will better her processes or the care for her residents. This is an inspiring read. --Jan Krug, Director of Nursing Lutheran Senior Service Meridian Village (08/26/2015)

In our work, staff turnover and the inability to stay current with training are among the primary reasons that person-centered care falters and often fails. Orientation for new staff members that is couched in person-centered care philosophy is greatly needed. This guide is a step in the right direction for homes looking to change their culture. Lange provides practical information that can be easily implemented with any facility. --Gayle Doll, Director, Center on Aging Kansas State University (08/24/2015) This book will help frame a person-centered approach to orientation, which will be critical as we continue with culture change and focusing our energies on retention and engagement in long-term care environments. The chapters on Mentoring and Defining the Culture are simple to follow and use across departments and various settings in long-term care. I look forward to using [this book] as a leadership training tool. --Jean Summers, Senior Vice President, Assisted Living Division Americare Senior Living (08/24/2015) Janine Lange is exceptional at capturing the spirit of culture change and ensuring new employees recognize and appreciate this philosophy. By integrating person-centered care into orientation, it has set the standard for creating purposeful life not only for the residents but for our employees. --Valerie Cooper, MA, LNHA-Executive Lutheran Senior Services, Laclede Groves (08/24/2015) Janine Lange's book brings attention to--and most importantly--offers solutions for the critical issue of retaining staff in care environments for older adults. Throughout the book the core elements of person-centered care (dignity, respect, and person choice) are woven into discussion of how newly hired staff members become oriented to, and integrated into, a culture that recognizes that residents and staff are at the heart of these care environments. Clearly outlines steps for creating an orientation program to reduce staff turnover are presented in direct, easy to understand language. In this book the author deftly describes an invaluable process that can contribute greatly to building and sustaining a culture of care. --Stephen Long, Ph.D., Author (08/24/2015) The content [of this book] is informational for any community going through the focus of person-centered care, but more importantly is how applicable her suggestions and materials are. I believe because Janine has been in long-term care for an extensive amount of time and because she has been a DON, this makes her suggested documents and support meaningful and real, not just additional reading for the DON, who does not have 1 minute to spare unless it will better her processes or the care for her residents. This is an inspiring read. --Jan Krug, Director of Nursing Lutheran Senior Service Meridian Village (08/26/2015) -In our work, staff turnover and the inability to stay current with training are among the primary reasons that person-centered care falters and often fails. Orientation for new staff members that is couched in person-centered care philosophy is greatly needed. This guide is a step in the right direction for homes looking to change their culture. Lange provides practical information that can be easily implemented with any facility.---Gayle Doll, Director, Center on Aging-Kansas State University- (08/24/2015) -This book will help frame a person-centered approach to orientation, which will be critical as we continue with culture change and focusing our energies on retention and engagement in long-term care environments. The chapters on Mentoring and Defining the Culture are simple to follow and use across departments and various settings in long-term care. I look forward to using [this book] as a leadership training tool.---Jean Summers, Senior Vice President, Assisted Living Division-Americare Senior Living- (08/24/2015) -Janine Lange is exceptional at capturing the spirit of culture change and ensuring new employees recognize and appreciate this philosophy. By integrating person-centered care into orientation, it has set the standard for creating purposeful life not only for the residents but for our employees.---Valerie Cooper, MA, LNHA-Executive-Lutheran Senior Services, Laclede Groves- (08/24/2015) -Janine Lange's book brings attention to--and most importantly--offers solutions for the critical issue of retaining staff in care environments for older adults. Throughout the book the core elements of person-centered care (dignity, respect, and person choice) are woven into discussion of how newly hired staff members become oriented to, and integrated into, a culture that recognizes that residents and staff are at the heart of these care environments. Clearly outlines steps for creating an orientation program to reduce staff turnover are presented in direct, easy to understand language. In this book the author deftly describes an invaluable process that can contribute greatly to building and sustaining a culture of care.---Stephen Long, Ph.D., Author (08/24/2015) -The content [of this book] is informational for any community going through the focus of person-centered care, but more importantly is how applicable her suggestions and materials are. I believe because Janine has been in long-term care for an extensive amount of time and because she has been a DON, this makes her suggested documents and support meaningful and real, not just additional reading for the DON, who does not have 1 minute to spare unless it will better her processes or the care for her residents. This is an inspiring read.---Jan Krug, Director of Nursing-Lutheran Senior Service Meridian Village- (08/26/2015)

Author Information

Janine M. Lange, M.S.N., R.N.-B.C., is the Clinical Nurse Educator at Lutheran Senior Services in St. Louis, Missouri, USA where she serves as the Director of the LSS Clinical Education Council and the Developer of the LSS Organization Nursing Orientation program. She holds a master’s degree in nursing and is certified as a Staff Development Specialist in Long-Term Care. She has standardized new employee orientation programs in numerous long-term care communities and actively runs training sessions on an ongoing bases.

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