Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

Author:   Lee J. Colan
Publisher:   McGraw-Hill Education - Europe
ISBN:  

9780071602150


Pages:   224
Publication Date:   01 September 2008
Format:   Hardback
Availability:   In Print   Availability explained
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Engaging the Hearts and Minds of All Your Employees:  How to Ignite Passionate Performance for Better Business Results


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Overview

Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the how to for inspiring your team so they deliver unparalleled value to your customers. Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of Passionate Performance. With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He gives you concrete action steps to: Identify ways to eliminate barriers to achievementDefine boundaries within which employees have the autonomy to do their jobsCreate a compelling purpose for your teamFocus resources and time to best support your purposeAnswer the Fundamental Four questions that employees are always asking, whether you hear them or notCreate team rituals that help build intimacy Packed with proven strategies for meeting your people's needs as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition...one employee at a time.

Full Product Details

Author:   Lee J. Colan
Publisher:   McGraw-Hill Education - Europe
Imprint:   McGraw-Hill Professional
Dimensions:   Width: 14.70cm , Height: 2.30cm , Length: 22.40cm
Weight:   0.415kg
ISBN:  

9780071602150


ISBN 10:   0071602151
Pages:   224
Publication Date:   01 September 2008
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Lee J. Colan, Ph.D. is a leadership expert, advisor, and an energizing speaker whose cut-through-the-clutter insights appear regularly in a wide range of print and on-line media. Lee has published seven rapid-read books designed for an information-rich, time-poor world. Virtually every Fortune 500 company, as well as many smaller companies, have experienced the positive impact of Lee's practical approach.

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