Emotional Labor in Work with Patients and Clients: Effects and Recommendations for Recovery

Author:   Dorota Żołnierczyk-Zreda (Central Institute for Labour Protection, National Research Institute, Poland)
Publisher:   Taylor & Francis Ltd
ISBN:  

9780367513719


Pages:   114
Publication Date:   31 May 2023
Format:   Paperback
Availability:   In Print   Availability explained
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Emotional Labor in Work with Patients and Clients: Effects and Recommendations for Recovery


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Author:   Dorota Żołnierczyk-Zreda (Central Institute for Labour Protection, National Research Institute, Poland)
Publisher:   Taylor & Francis Ltd
Imprint:   CRC Press
Weight:   0.220kg
ISBN:  

9780367513719


ISBN 10:   0367513714
Pages:   114
Publication Date:   31 May 2023
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1. INTRODUCTION. 2. MEDICAL PERSONNEL OF PSYCHIATRIC AND ADDICTION TREATMENT WARDS – GROUP DESCRIPTION. 3. SOURCES OF STRESS AT WORK. 4. WORK STRESS MANAGEMENT SUPPORT PROGRAMMES.

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Author Information

Dorota Żołnierczyk-Zreda, PhD, Head of Laboratory of Social Psychology, Central Institute for Labour Protection – National Research Institute, Warsaw, Poland, is a senior researcher in occupational health psychology. Her research is focused on psychosocial working conditions and mental health at work, its determinants and various methods to sustain it in different groups of workers (e.g. young, older) and different occupational groups. She has extensive experience in qualitative studies and quantitative studies as well as in policy research and monitoring studies. She is also involved in national and international projects investigating different stress manage-ment interventions on both the organizational and individual levels. She is the author or co-author of approximately 60 scientific publications, including articles, chapters in monographs and textbooks, and many speeches at scientific conferences nation-ally and abroad. She is a licensed cognitive-behavioral therapist.

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