Overview

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. They'll learn how to: ● Set the tone and direction for the project ● Communicate effectively ● Motivate, inspire, and engage their team ● Encourage flexibility and collaboration ● Deal productively with stress, criticism, and change ● Establish the kind of high morale that attracts top performers ● And more. The second edition includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. Without the people skills necessary to lead effectively, even the most care fully orchestrated project can fall apart. This indispensable guide gives project managers the tools they need to create winning teams and get the job done right and on time.

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A graduate of Carnegie Mellon, Ramon De Ocampo is best known for his television work, especially for his recurring roles on many hit TV shows, including The West Wing, Notorious, 12 Monkeys, Sons of Anarchy, Killer Instinct, Medium, and Major Crimes. His film work includes indie film hit Happy Endings and the summer action film xXx: State of the Union. He is the winner of a prestigious OBIE Award for his Off-Broadway stage work, and has performed all over the world. A longtime audiobook narrator, Ramon is an Audie Award nominee and has won eleven AudioFile Earphones Awards, including Best Voice two years in a row. Anthony Mersino teaches Agile thinking and the Scrum Frameworks well as the cultural elements that are necessary for an organization to gain true business agility. He helps organizations establish colocated and cross-functional teams, identify effective Product Owners, and create initial product backlogs. He is the author of Agile Project Management for Teams and Emotional Intelligence for Project Managers.

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