Overview

"This new volume provides a broad yet in-depth examination of the workplace challenges faced due to COVID-19 through the lens of emotional intelligence and the roles of leadership. Offering multiple perspectives—theoretical, philosophical, qualitative, and quantitative, this volume brings together many voices from leadership experts on how to effectively apply emotional intelligence principles and strategies to navigate the mental and psychological challenges facing the workforce as well as those in management roles. The book covers: How to use emotional intelligence as a tool to manage conflict, emotions, and behavior during crisis How to adapt—and even thrive—in the ""new normal"" How to gauge and enhance emotional resilience of leadership and the workforce How to practice ethical leadership in crisis management How to use mediative fuzzy logic to deal with inconsistent information, providing a solution when contradiction exists How to encourage self-care approaches during the pandemic COVID-19 How to build a supportive organizational culture that helps to promote encouragement, strong team connections, continuous education, and investments in staff development The thoughtful and creative studies and solutions presented here will be of immense value to those in leadership roles in all kinds of workplaces. It will be valuable for human resource and organizational behavior management professionals, government policymakers, educators, and many others."

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9781774911327

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Mubashir Majid Baba, PhD, is a faculty member in the Department of Management Studies, North Campus, at the University of Kashmir, Jammu and Kashmir, India. He previously was Assistant Professor at NIT Srinagar, and Assistant Professor at Cluster University of Srinagar, India. He has published books and papers in national and international journals and has presented papers at professional conferences. Dr. Baba is also a newspaper columnist focusing on education. Chitra Krishnan, PhD, is an Associate Professor of Human Resource Management & Behavioural Science at the Symbiosis Centre for Management Studies, Noida, India. With over 16 years of national and international experience, she possesses excellence in teaching and research. Before her academic career, she has worked in industry. She has a number of publications in journals at national and international levels and has also participated in many national and international conferences. Fatma Nasser Al-Harthy, PhD, is working at the University of Technology and Applied Science (UTAS), IBRA, Oman, as Assistant Dean for Students’ Affairs. She has supervised research at The Research Council, Oman, and is a member of several research programs in Oman, such as the Directorate General of Health in Sharqia Region Committee and the HR Research Agenda of technical education, Oman. Dr. Al-Harthy has published papers in international journals and professional conferences.

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