Emotion Management in the Workplace
Author:   Sharon Bolton (Department of Management, Work and Organ, Stirling)
Publisher:   Bloomsbury Publishing PLC
ISBN:  

9780333990179


Pages:   190
Publication Date:   18 November 2004
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

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Emotion Management in the Workplace


Overview

The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members. The key strength of this sole-authored text lies in its critical approach and labour-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.

Full Product Details

Author:   Sharon Bolton (Department of Management, Work and Organ, Stirling)
Publisher:   Bloomsbury Publishing PLC
Imprint:   Red Globe Press
Dimensions:   Width: 15.50cm , Height: 1.20cm , Length: 23.50cm
Weight:   0.277kg
ISBN:  

9780333990179


ISBN 10:   033399017
Pages:   190
Publication Date:   18 November 2004
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

List of Tables Acknowledgements Why Emotion, Why Now? Bringing Emotion onto the Organisational Agenda: A Century of Organisational Analysis The (Over)Managed Heart A Sociological Understanding of Emotion Introducing a Typology of Workplace Emotion Prescriptive and Pecuniary Emotion Management Presentational and Philanthropic Emotion Management Mixed Feelings References Name Index Subject Index.

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Author Information

SHARON BOLTON is lecturer in Human Resource Management in the Department of Organisation, Work and Technology at the Management School, Lancaster University, UK.

Tab Content 6

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Countries Available

All regions
Latest Reading Guide

NOV RG 20252

 

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