Overview

Efficient Bureaucracy makes the case for adopting a risk mindset so as to reduce risk and cost while improving quality. Two aspects set this book apart. Firstly, I introduce a unique Slide Tile Model. Secondly, I explode current received wisdom on risk management. I demonstrate that; Less control makes for a better risk environment Quality comes through seeking non-green indicators Efficiency comes from spending time understanding the business We must learn from mistakes and celebrate the benefits of doing so. During my 35 years heading up Global Operations for the world's leading investment managers I have never seen a book describe anything like the jaw-dropping moments that I have experienced, when I realised that everything I held true was actually the polar opposite. It is these inflection points in my professional life that have informed Efficient Bureaucracy. I present these real-world eye-openers.

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