Effective Practices to Select, Acquire, and Implement a Utility Cis
Author:   Melanie Rettie ,  Greg Haupt ,  Marcia Isbell ,  Bruce McClung
Publisher:   American Water Works Association
ISBN:  

9781583213896


Pages:   182
Publication Date:   29 August 2005
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Effective Practices to Select, Acquire, and Implement a Utility Cis


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Overview

The research project identified and documented water utility practices that have resulted in successful Customer Information Systems (CIS) projects. The book provides utilities with direction and guidance about business practices that: properly define CIS requirements, effectively evaluate the alternatives and provide a solution, and implement methodologies. The project focused on the leading business practices with survey input from 378 large utilities, vendors, literature research and on-site visits.

Full Product Details

Author:   Melanie Rettie ,  Greg Haupt ,  Marcia Isbell ,  Bruce McClung
Publisher:   American Water Works Association
Imprint:   American Water Works Association
Dimensions:   Width: 21.20cm , Height: 1.20cm , Length: 27.40cm
Weight:   0.585kg
ISBN:  

9781583213896


ISBN 10:   1583213899
Pages:   182
Publication Date:   29 August 2005
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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