Effective It Service Management: To Itil and Beyond!
Author:   Rob Addy
Publisher:   Springer
ISBN:  

9786611045692


Pages:   364
Publication Date:   01 January 2007
Format:   Electronic book text
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Effective It Service Management: To Itil and Beyond!


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Overview

This book offers practical guidance on delivering and managing IT services in an effective and efficient manner by extending the IT Infrastructure Library approach. It provides a candid look at the relative merits of the currently accepted wisdom regarding the provision of IT services. The book identifies strengths as well as shortcomings in the accepted status quo, presenting an unbiased view of current methodologies and products.

Full Product Details

Author:   Rob Addy
Publisher:   Springer
Imprint:   Springer
ISBN:  

9786611045692


ISBN 10:   6611045694
Pages:   364
Publication Date:   01 January 2007
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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