Overview

Using real-world examples of what may go wrong during a crisis, the author of ""Effective Crisis Management"" intends to infuse some realism and insight into the incident response and crisis management field.Written by an Executive and Board Advisor who has dedicated over 25 years to improving both the strategic and tactical response to crises, this book guides the reader through a series of episodes designed to help individuals grasp the factors at play in directing a successful crisis response.Following the steps outlined in this book, readers can uncover and make the most of the many insights and unrealized possibilities afforded by earlier catastrophic events.

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9789355512710

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Author Information

I am Sarah Amstrong-Smith. I have had a long and impactful career in business continuity, disaster recovery, cybersecurity, and crisis management, which enables me to operate holistically to understand the threat landscape, and how this can be proactively enabled to deliver effective resilience.I currently operate as a Chief Security Advisor in Microsoft, and act as an executive sponsor to strategic and major customers across Europe. Prior to joining Microsoft, I worked for several large institutions across the public and private sector, including Thames Water, AXA, EY, Fujitsu, and the London Stock Exchange Group. I have been on the front-line of many major incidents, including IT failures, data breaches, and fraud. I talk passionately about the ‘human-aspects’ of cyber and building trust and transparency.

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