Overview

Communication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional and therapeutic communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation.  Key features - Fully mapped to the NMC Standards of Proficiency for Nursing Associates - Case studies, activities and other learning features help you master communication in different settings across all fields of nursing.  - Written specifically to reflect the unique experiences, challenges and requirements of the nursing associate role, helping you to develop into a confidence and professional communicator   

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9781036210113

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Author Information

Kerry Welch has been a registered Nurse since 1995 and has worked in a wide variety of clinical settings and environments. Significantly, her experience has been in intensive care (neurological and general), then latterly in primary care as a Practice Nurse. Kerry has an in-flight nursing award and qualifications in both intensive care and primary care, as well as a MSc in Medial Ethics. The MSc drove her interest in nurse education and as such, she has been a lecturer and senior lecturer in higher education since 2006 and has a teaching qualification which is recorded with the NMC. Kerry has been a programme lead for the Nursing Associate programme at the University of Lincoln and is passionate about the role of the Nursing Associate in healthcare and proud to have been involved in the training of Nurse Associates since 2018.

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