Overview
This is a lucid book on the ins and outs of the much-in-vogue call centres, it caters to the need of a global audience with panache. The focus is on honing personal relation skills and educating the reader on what it takes ti thrive in the highly competitive, vibrant and evolving world of call centres.
Full Product Details
Publisher: Excel Books
Imprint: Excel Books
ISBN: 9788174462558
ISBN 10: 8174462554
Pages: 220
Publication Date: 01 August 2002
Audience:
General/trade
,
College/higher education
,
Professional and scholarly
,
General
,
Undergraduate
Format: Paperback
Publisher's Status: Active
Availability: In Print

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