Overview

This book explores the delicate balance between chaos and control - the edge where calm becomes leadership. Drawing from psychology, crisis management, and real-world case studies, Edge of Calm Leadership and Crowd Psychology During a Crisis offers leaders a framework to understand collective behavior under pressure, manage emotional contagion, and restore order through empathy, clarity, and composure. It provides a basic understanding as both a practical manual and a psychological road map for those tasked with guiding others when fear, confusion, and urgency collide. It is meant to inspire the reader, to foster an interest in learning more about the subject, and to pursue further, more in-depth education and training on their own.

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