Overview

In today's fast-paced, competitive business environment, everyone needs to communicate clearly and use time productively. E-Mail: A Write It Well Guide is a user-friendly book that is filled with guidelines, tips, and tools. Discover how to write professional e-mail that gets results, makes better use of e-mail time, and avoids problems that can be costly. The updated version includes a section on using instant messaging and handheld devices. Used by individuals, corporations, and trainers, this is a must-have for anyone who writes e-mail at work.

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9798200592005

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Janis Fisher Chan has been developing training programs and conducting classroom training for more than twenty five years and is the author of books and self-study guides on writing and other topics. In addition to the writing or cowriting the books in the Write It Well series, she has written four books for the American Management Association's Self-Study Division. A skilled classroom teacher and instructional designer, she has developed and taught workshops in business and technical writing, meeting planning, supervising and managing, interpersonal communication, and other topics. She has taught business and professional writing at the University of California business extension since the early 1980s. Xe Sands is an award-winning narrator known for her authentic characterizations and intimate delivery. She has more than a decade of experience bringing stories to life through narration, performance, and visual art, including recordings of Wonderland by Stacey D'Erasmo, The Art Forger by B. A. Shapiro, and Survival Lessons by Alice Hoffman. Sands has also been recognized for her engaging romance narrations and was named Most Impressive Narrator Discovery for titles such as Catch of the Day by Kristan Higgins and On Thin Ice by Anne Stuart.

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