E-Business and E-Commerce Management: Strategy, Implementation and Practice

Author:   Dave Chaffey
Publisher:   Pearson Education Limited
Edition:   5th edition
ISBN:  

9780273752011


Pages:   768
Publication Date:   13 July 2011
Replaced By:   9780273786542
Format:   Paperback
Availability:   Awaiting stock   Availability explained


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E-Business and E-Commerce Management: Strategy, Implementation and Practice


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Overview

This bestselling textbook offers a comprehensive introduction to the theory and practice of e-business and e-commerce management. The author, Dave Chaffey, brings his trademarks of authority, clarity of expression and teaching expertise to bear on a subject in which he actively lectures and consults. Popular for its cutting-edge and contemporary coverage, this text offers an international approach and a good balance between the technical and managerial topics of central importance to developing an understanding of this subject. It is an engaging read, packed with real-life examples and case studies. Developed for students studying e-business or e-commerce at undergraduate or postgraduate level, and also used by many business managers, this is the essential text to keep pace with technology, strategy and implementation.

Full Product Details

Author:   Dave Chaffey
Publisher:   Pearson Education Limited
Imprint:   Financial Times Prentice Hall
Edition:   5th edition
Dimensions:   Width: 19.70cm , Height: 2.90cm , Length: 26.20cm
Weight:   1.390kg
ISBN:  

9780273752011


ISBN 10:   0273752014
Pages:   768
Publication Date:   13 July 2011
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Replaced By:   9780273786542
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Awaiting stock   Availability explained

Table of Contents

Preface and Guided TourAcknowledgementsI INTRODUCTION1. Introduction to e-business and e-commerce2. E-commerce fundamentals3. E-business infrastructure4. E-environmentII STRATEGY AND APPLICATIONS5. E-business strategy6. Supply chain management7. E-procurement8. E-marketing9. Customer relationship managementIII IMPLEMENTATION10. Change management11. Analysis and design12. Implementation and maintenanceGlossaryIndex

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Author Information

Dave Chaffey is an e-business consultant and visiting lecturer on e-business courses at Warwick University and Cranfield School of Management.

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