Overview

If someone replayed your last tough conversation, would you be proud of it? When tensions rise at work, how you respond can either escalate the problem or resolve it. Everyone gets annoyed for one reason or another: the meeting that goes sideways, the rude client, or the colleague who doesn't answer your emails. Some people address conflict right away. Others wait to avoid saying something they'll regret. Which is the best approach? Don't Lose Your Sh*t at Work is for anyone who's ever thought, ""Why did I have to say it that way?"" or ""Why didn't I speak up sooner?"" The goal goes beyond better communication. Instead of reacting out of frustration or going quiet to avoid conflict altogether, there's a third option. What if, every time things get heated, you responded clearly and calmly, handling the situation with respect and kindness? This book is here to help you manage those tricky situations and come out on top. Executive coach Karen Thrall and psychiatrist Dr. Joseph Shrand blend real stories and science to show how your mind can become your most powerful tool. You'll discover how to: Stay calm when things heat up. Know when to address conflict and when to give it space. Manage your emotions before they take control. Choose the energy you bring into every conversation. Shift from reacting to reflecting before you speak. Speak up because your voice deserves to be heard. You'll also discover why some people blow up while others go silent, how to recognize when your own buttons get pushed, and what to do when heated conversations intensify. Don't Lose Your Sh*t at Work is the book you'll wish everyone in your office would read. When anger is used for positive, healthy change, it can lead to honest conversations, mutual respect, and better working relationships built on shared trust.

Full Product Details

9798998539206

Table of Contents

Reviews

Marshall Goldsmith ""This is the practical guide every professional didn't know they needed. Karen Thrall brings humor, heart, and hard-won wisdom to the challenge of keeping your cool under pressure and turning frustration into focus-proving that composure, not control, is the real superpower at work."" -Dr. Marshall Goldsmith, Thinkers50 #1 Executive Coach and New York Times bestselling author of The Earned Life, Triggers, and What Got You Here Won't Get You ThereKim Scott ""All too often when I tell myself I'll give feedback later, what I'm really saying is I'll never have that conversation-and then the work and the relationship suffer. Packed with practical tips, Thrall helps you decide when to deal with what makes you angry-now or later, but not never."" -Kim Scott, New York Times and Wall Street Journal bestselling author of Radical Candor: Be a Kickass Boss without Losing Your HumanityStan Sewitch ""If you have ever damaged relationships with anger and regretted it, this book is for you. Karen Thrall and Dr. Joseph Shrand explain why our angry habits form and, more importantly, how to change them so you become the conscious architect of your interactions, not a prisoner of your reactions."" -Stan Sewitch, entrepreneur, business psychologist, advisor, author, and former CHRO, WD-40 Company

Author Information

Karen Thrall is an executive coach and culture strategist with more than twenty years of executive leadership experience across multiple industries, ranging from biotech to consumer goods. As a former Vice President of Sales, Operations, and Culture, she delivered double-digit annual revenue growth while building high-performing, value-based teams. Through her firm, Karen Thrall Inc., she has coached more than 150 executives and partnered with over 60 organizations, including Fortune 500 companies. Many clients stay with her for years, drawn to the trust she builds and the results she delivers. Dr. Joseph Shrand is Chief Medical Officer of Riverside Community Care headquartered in Dedham MA. He has been a Lecturer of Psychiatry at Harvard Medical School, and an adjunct Faculty of Boston Childrens Hospital. He is triple Board certified in adult psychiatry, child and adolescent psychiatry, and a diplomate of the American Board of Addiction Medicine.Dr. Shrand has developed a strength based model called The I-M Approach that suggests a fundamental paradigm shift, moving away from pathology to viewing a patient at a current maximum potential.Dr. Shrand is founder of Drug Story Theater, Inc., a non-profit organization that takes teenagers in the early stages of recovery from drugs and alcohol and teaches them improvisational theater techniques. The teenagers then create their own shows which they perform in middle and high schools, so the treatment of one becomes the prevention of many.Dr Shrand has a weekly radio show on WATD 95.9 FM, The Dr. Joe Show: Exploring who we are and why we do what we do. Invited experts discuss a range of topics in addiction, mental health, and the state of the world! The Dr. Joe Show is now available as a podcast.Dr. Shrand is the author of Manage Your Stress: Overcoming Stress in the Modern World, Outsmarting Anger: Seven Strategies to Defuse our most Dangerous Emotion, the winner of the 2013 Books for a Better Life Awards, 2013 Psychology self help category, The Fear Reflex: Five Ways to Overcome it and Trust your Imperfect Self, and Do You Really Get me? Finding Value in Yourself through Empathy and connection published by Hazelden Press.Among colleagues and staff, he is affectionately called ""Doctor Joe,"" as he was ""Joe"" in the original children's cast of the PBS series ZOOM.

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