Overview

This instructional guidebook can provide virtually anyone who communicates with drivers in the trucking industry with the management skill set they need for on-the-job success! TCA's Daily Dispatch Challenge Training Guide is the perfect leader's supplement wherever the Daily Dispatch Challenge (DDC) CD-ROM is being utilized within a fleet manager training program. It may also be used as a stand-alone instruction manual for developing the communication aspects of those frontline positions where interaction with vehicle drivers is required. Coverage helps readers develop and fine-tune their interpersonal communication, problem-solving skills, and decision-making abilities, and teaches readers how to handle stress and resolve conflicts. Providing essential industry knowledge and logistics, this guidebook will revolutionize the way dispatchers train.

Full Product Details

9781401832278

Table of Contents

Reviews

Author Information

Greg Mechler has over 30 years of transportation management and consulting experience. Greg began his career in 1973 as a driver manager with Schneider Transport. Over the next 17 years he worked in numerous transportation management roles including driver manager, driver and contractor recruiter, safety director, general manager, vice president of operations, and president/CEO. Those experiences involved careers with four motor carriers, including Schneider National, Inc., C. A. White, Fleetline, Inc., and Venture Transport, Inc. Greg founded GPM Management Solutions in 1991 and then the Human Advantage, Inc. in 1994 to provide a variety of organizational consulting services to transportation companies. These services are provided to companies throughout the U.S. and Canada. The Human Advantage is also affiliated with Markinetics/Fleet Solutions Alliance to broaden delivery capability to include custom driver survey design and analysis, market research and direct driver research expertise. Greg is an active member of the American Truck Association, a member of the Board of Directors of the Truckload Carriers Association, and a member of the Texas Motor Transportation Association. He is also a member of the American Society of Training and Development and the International Society of Performance Improvement. Mr. Mechler is also certified to install, administer, and train the Professional Dynametrics Program, a system of behavioral assessment and management software tools. This system has proven extremely effective in the selection and management of truck drivers as well as organization culture assessment and career mapping. Mr. Mechler holds a B.S. Business from the University of Minnesota and an M.S. Organizational Systems from the University of Kansas.

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available