Overview

DON'T GET LEFT BEHIND! The insurance industry is going through a revolution, but too many carriers, brokers, agents, and team members aren't keeping up with the changes. Today, we live in an Amazon.com world of convenience, information, and choices. People expect every product and service-- including insurance--to be as easy and efficient to purchase as a book or a piece of luggage. Right now, we're not even close. In this book, Troy Korsgaden invites you to wake up to the radical transformation taking place in the insurance industry. Follow his advice and earn the right to be trusted by existing clients and new prospects. Eventually, all of us will become multiline reps, selling a wide range of products and services. To compete in the market, we have to excel in providing unrivaled service. Nothing else will do.

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9781950718481

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Troy Korsgaden is a highly sought-after insurance and financial services consultant. He is the principal of Korsgaden International, which specializes in global marketing, distribution, agency building and technology strategies for many of the world's largest insurance carriers and financial services companies. In his career, which spans over three decades, Korsgaden has instructed and spoken with hundreds of thousands of executives, agents, brokers, and staff members. A widely respected expert on the seamless distribution ecosystem. Korsgaden trains corporate insurance and financial services leaders on customer service, change management, technology, and transformational work, among many other key topics.

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