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9781787699380

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`During the last several decades, natural and man-made disasters have significantly impacted human lives, the social fabric, and the built environment. The hospitality industry is one of the most vulnerable to disasters and hazards but it has not received substantial attention from scholars. Disaster Planning and Preparedness in the Hotel Industry highlights the lack of preparedness and planning and recommends that hotel managers and industry leaders should establish comprehensive emergency management plans engaging different stakeholders in the sector for collaborative success.' -- Dr Naim Kapucu, Professor and Director, School of Public Administration, University of Central Florida

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Ahmad Rasmi Albattat, PhD, is an Assistant Professor, Management and Science University, Selangor, Malaysia, and a visiting Professor and external examiner at the Politeknik Pariwisata Medan, Indonesia. His research interests include hospitality management, the hotel industry, tourism, events, emergency planning, disaster and crisis management, and human resource.  Ahmad Puad Mat Som, PhD, currently works at the Universiti Sultan Zainal Abidin, Terengganu, Malaysia. His research interests include tourism planning and development, sustainable tourism, community participation in tourism, tourism marketing, tourism crisis management, and Muslim friendly tourism.

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