Overview

This book offers a comprehensive exploration of digital transformation in government and public administration. It covers various aspects of how governments take advantage of technology, artificial intelligence, knowledge management, and organizational restructuring to improve efficiency, decision-making, and trust among citizens.Providing both theoretical foundations and practical case studies, the book serves as a guide for policymakers, government leaders, and researchers who work to navigate the challenges and opportunities of technology-driven governance.Given the urgent global need for digital transformation in government, this book is compiled by leading contributors from around the world, spanning government, industry, and academia, who share their perspectives on how governments can best leverage digital transformation to create value and enhance service for their workforce and citizenry.

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9789819818877

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