Overview

Given the nature of this book proposal, linked with some Masters, and the faster pace of digital technologies evolution, the new version will have an entire new content with new cases and insights regarding the development and implementation of the most interesting digital technologies.     Digital transformation marks a rethinking of how an organization uses technology, people, and processes in pursuit of new business models and new revenue streams, driven by changes in customer expectations around products and services. For many enterprises that build traditional goods, this means building digital products, such as a mobile applications or an ecommerce platform. To do so, they must use and integrate digital technologies. The pace of change is increasing. Organizations need to adapt or risk disappearing under innovators entrance in the market. With new digital technologies growing in an exponential rate in the last few decades, organizations are facing even more complex contexts. Managers are now pressed to take efficient decisions.   This book provides a reference manual to assist professionals and academics on further insights regarding: the impact of digital technologies in business, how to implement digital technologies, solutions for specific digital technologies barriers, and much more.   This book covers research methods such as Systematic Literature Review (SLR) or Multifocal Literature Review (MLR), case studies, experiments, survey, Design Science Research using quantitative and qualitative approaches.

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9783031407093

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Rúben Pereira is an assistant professor at ISCTE and the director of the Master in Computing Science and Business Management. He is also one of the creators and promoters of a professional Master in Digital Technologies for business that runs in the executive school INDEG. He has a PhD in information systems at Instituto Superior Técnico where he also graduated as a Master in computer engineering and computer science. He has been a consultant in several industries, such as services, banking, telecommunications, and e-commerce, among others. He is the author of several scientific papers in the area of IT Services Management and IT Governance, covering the most adopted IT Frameworks like ITIL and COBIT. His areas of scientific interest extend to IT Strategy, Business Process Management, Enterprise Architecture, Continuous Improvement and Innovation, Process Optimization, Digital Transformation, Robotic Process Automation, DevOps, among others.  Isaías Scalabrin Bianchi has a Ph.D. in Technology and Systems Information at the University of Minho, Portugal. He is a civil servant at Federal University of Santa Catarina, where he has been working since 2010 holding several management positions. He investigates IT governance, Information Technology Services Management, Business Process Management, Business Intelligence and Digital Transformation and Innovation in particular for public organizations and higher education institutions. His research has been published in leading IS conferences and international journals. Isaias is an assistant coordinator of the Open University of Brazil – UAB at Federal University of Santa Catarina and a professor in the Master's Program in Management in the same university. He is a visiting professor at the at the Al-Farabi Kazakh National University teaching and supervising PhD students in the topics of digital transformation, digital marketing and supply chain management. He also co-supervises master's students at the University of Minho and Instituto Universitário de Lisboa. He has achieved the Moodle Educator Competence in the Moodle Educator Certification Program.   Álvaro Rocha holds the title of Honorary Professor, and holds a D.Sc. in Information Science, Ph.D. in Information Systems and Technologies, M.Sc. in Information Management, and BCs in Computer Science. He is a Professor of Information Systems at the University of Lisbon - ISEG, researcher at the ADVANCE (the ISEG Centre for Advanced Research in Management), and a collaborator researcher at both LIACC (Laboratory of Artificial Intelligence and Computer Science) and CINTESIS (Center for Research in Health Technologies and Information Systems). His main research interests are maturity models, information systems quality, online service quality, requirements engineering, intelligent information systems, e-Government, e-Health, and information technology in education. He is also Vice-Chair of the IEEE Portugal Section Systems, Man, and Cybernetics Society Chapter, and Editor-in-Chief of both JISEM (Journal of Information Systems Engineering & Management) and RISTI (Iberian Journal of Information Systems and Technologies). Moreover, he has served as Vice-Chair of Experts for the European Commission’s Horizon 2020 Program, and as an Expert at the COST - intergovernmental framework for European Cooperation in Science and Technology, at the European Commission’s Horizon Europe Program, at the Government of Italy’s Ministry of Universities and Research, at the Government of Latvia’s Ministry of Finance, at the Government of Mexico's National Council of Science and Technology,  at the Government of Polish's National Science Centre, and at the Government of Cyprus's Research and Innovation Foundation.

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