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9781646632275

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The digital transformation of the financial services industry is one of the most significant trends in its history. In this book, Mark and Guillermo provide a unique road map which not only sets out the impacts of digitalization on our lives and on financial services but, importantly, describes the strategic imperatives that will enable credit unions to serve and thrive. -Jim Nussle, CUDE (He, His) President and CEO, CUNA Credit Union National Association Digital Life is not only timely, it also perfectly sets the acceleration of what we thought was the future to NOW! Mark and Guillermo have perfectly partnered to set the playbook for both business and consumers. Fast-follower is no longer good enough, and they appropriately set the bar at the cutting edge as we enter this new era. Digital Life is a must-read and a reference guide that you will refer back to often! -Chuck Fagan, President and CEO, PSCU The agenda proposed in Digital Life makes you reflect on the latest trends, where we are going, and how to prepare for it. Digital transformation-because of the impacts of COVID-19-has accelerated in one year what [before] would have taken a decade in the world of IT. -Hugo Santana Londono, Regional Consultancy and Delivery Partner General Manager, Microsoft In 2020, the world shifted. Disruption went from growing disruption with a small d to extreme Disruption with a capital D. This is a Disruption that knows no boundaries. It also has enriching opportunities for consumers and empowering relationship opportunities for credit unions and other financial institutions. This is a journey that Mark Sievewright has guided us on for some time. In Digital Life, Mark and Guillermo provide us with a framework to understand this Disruption and to maximize opportunities both for our members and for our credit unions. -Brian Branch, President and CEO, World Council of Credit Unions

"""The digital transformation of the financial services industry is one of the most significant trends in its history. In this book, Mark and Guillermo provide a unique road map which not only sets out the impacts of digitalization on our lives and on financial services but, importantly, describes the strategic imperatives that will enable credit unions to serve and thrive."" -Jim Nussle, CUDE (He, His) President and CEO, CUNA Credit Union National Association ""Digital Life is not only timely, it also perfectly sets the acceleration of what we thought was the future to NOW! Mark and Guillermo have perfectly partnered to set the playbook for both business and consumers. Fast-follower is no longer good enough, and they appropriately set the bar at the cutting edge as we enter this new era. Digital Life is a must-read and a reference guide that you will refer back to often!"" -Chuck Fagan, President and CEO, PSCU ""The agenda proposed in Digital Life makes you reflect on the latest trends, where we are going, and how to prepare for it. Digital transformation-because of the impacts of COVID-19-has accelerated in one year what [before] would have taken a decade in the world of IT."" -Hugo Santana Londoño, Regional Consultancy and Delivery Partner General Manager, Microsoft ""In 2020, the world shifted. Disruption went from growing disruption with a small d to extreme Disruption with a capital D. This is a Disruption that knows no boundaries. It also has enriching opportunities for consumers and empowering relationship opportunities for credit unions and other financial institutions. This is a journey that Mark Sievewright has guided us on for some time. In Digital Life, Mark and Guillermo provide us with a framework to understand this Disruption and to maximize opportunities both for our members and for our credit unions."" -Brian Branch, President and CEO, World Council of Credit Unions"

Author Information

Mark Sievewright is a renowned financial services industry thought leader and consultant with more than thirty-five years of experience gained in senior leadership positions at HSBC, MasterCard International, Payment Systems Inc., TowerGroup and Fiserv. Mark established his own advisory firm in 2017 and works closely with credit unions and technology firms on business and technology strategy. In 2010 he was merited the prestigious Ambassador Award by the World Council of Credit Unions. Mark is a native of Wales, UK, and became a US citizen in 2012. Guillermo Kopp drives complex digital transformation programs at Microsoft, and his career spans over thirty years in the financial services industry. Guillermo previously served as the executive director of TowerGroup, sixteen years as international staff at Citigroup, and as the corporate CIO of Aerolineas Argentinas, as well as in the International Air Transport Association in Switzerland. He earned an MS in project management from George Washington University and a computer science degree from the University of Buenos Aires. He is a native of Argentina and became a US citizen in 2003.

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