Overview

Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues?Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help for instance via a smartphone. The authors focus particular attention on five areas that have seen great innovation as well as large volumes of disputes: ecommerce, healthcare, social media, labor, and the courts. As conflicts escalate with the increase in innovation, the authors emphasize the need for new dispute resolution processes and new ways to avoid disputes, something that has been ignored by those seeking to improve access to justice in the past.

Full Product Details

Author:   Ethan Katsh (Director and Co-Founder of the National Center for Technology and Dispute Resolution, and Professor Emeritus of Legal Studies, University of Massachusetts) ,  Orna Rabinovich-Einy (Assistant Professor, Faculty of Law, University of Haifa, Israel)
Publisher:   Oxford University Press Inc
Imprint:   Oxford University Press Inc
Dimensions:   Width: 15.60cm , Height: 1.50cm , Length: 23.40cm
Weight:   0.374kg
ISBN:  

9780190675677

ISBN 10:   0190675675
Pages:   264
Publication Date:   06 April 2017
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Acknowledgments Foreword by Richard Susskind Introduction Part I Chapter One: Online Dispute Resolution and Prevention: A Historical Overview Chapter Two: Access to Digital Justice Part II Chapter Three: E-commerce and the Internet of Money Chapter Four: The Internet of On-Demand Healthcare Chapter Five: The Challenge of Social and Anti-Social Media Chapter Six: Labor and the Network of Work Chapter Seven: Courts and ODR in Public Institutions Conclusion The Present and Future of Digital Justice and the Moving Frontier of Injustice Bibliography Index

Reviews

Digital Justice is a must read for anyone who wants to know about how our lives are now affected by the real conflicts produced on the Internet. This book brilliantly examines how technology can be harnessed to prevent, resolve, and also produce conflict in ecommerce, healthcare, social relationships, work, and the legal system itself, illuminating the differences between the potential of digital justice and the concerns of digital injustice. Carrie Menkel-Meadow, Chancellor's Professor of Law and Political Science, University of California Irvine and Georgetown University Law Center Digital Justice is the perfect guide to understanding the future of access to justice. The future is digital, not imposing courthouses. This book provides a bold and creative vision of why we need new technology-supported dispute resolution institutions. Colin Rule, Co-Founder and Chairman of Modria.com Katsh and Rabinovich-Einy explain how technology makes disputes online more likely to occur, and they identify ways in which that can change - indeed, technology can be used to prevent online disagreements in the first place. This book provides a roadmap for a better online experience. It gives us hope that going online need not entail going downhill. Jonathan Zittrain, Professor of Law and Professor of Computer Science, Harvard University We need an accessible and reasonably priced system for all and I have found no more promising option for that future than that offered by various types of Online Dispute Resolution. Lawyers should surely be the pioneers in upgrading justice rather than standing in the way of processes that, as Ethan and Orna so compellingly show, are great improvements on what we have today. I wish this work the very great success that it deserves. (From the Foreword) Richard Susskind, President, Society for Computers and Law, IT Adviser to the Lord Chief Justice of England and Wales

Digital Justice is a must read for anyone who wants to know about how our lives are now affected by the real conflicts produced on the Internet. This book brilliantly examines how technology can be harnessed to prevent, resolve, and also produce conflict in ecommerce, healthcare, social relationships, work, and the legal system itself, illuminating the differences between the potential of digital justice and the concerns of digital injustice. --Carrie Menkel-Meadow, Chancellor's Professor of Law and Political Science, University of California Irvine and Georgetown University Law Center Digital Justice is the perfect guide to understanding the future of access to justice. The future is digital, not imposing courthouses. This book provides a bold and creative vision of why we need new technology-supported dispute resolution institutions. --Colin Rule, Co-Founder and Chairman of Modria.com Katsh and Rabinovich-Einy explain how technology makes disputes online more likely to occur, and they identify ways in which that can change--indeed, technology can be used to prevent online disagreements in the first place. This book provides a roadmap for a better online experience. It gives us hope that going online need not entail going downhill. --Jonathan Zittrain, Professor of Law and Professor of Computer Science, Harvard University We need an accessible and reasonably priced system for all, and I have found no more promising option for that future than that offered by various types of Online Dispute Resolution. Lawyers should surely be the pioneers in upgrading justice rather than standing in the way of processes that, as Ethan and Orna so compellingly show, are great improvements on what we have today. I wish this work the very great success that it deserves. (From the Foreword) Richard Susskind, President, Society for Computers and Law, IT Adviser to the Lord Chief Justice of England and Wales [This] once-in-a-decade bookEL is in equal parts descriptive, analytical and visionary. While [it] is certainly of great importance to anyone dealing in conflict engagement and resolution, its implications range far beyond this field; anyone in the fields of law, management, e-commerce, social media, customer relations, internet innovation, and public policy, would do well to read this book. Having finished the book, I can't wait for the sequel to come out (or, in academic terms, a second edition). Change happens much faster than it used to; in a few short years, many of the projects described in the book will have come to fruition and provide data, and new horizons for Digital Justice will have emerged as innovations in technology and interaction continue to result in conflict and problems requiring solutions. - Professor Noam Ebner, Creighton University, Werner Institute for Negotiation & Conflict Resolution The short message is: read this book... it is an invaluable account of the history of Online Dispute Resolution (ODR) authored, in part, by Professor Katsch, one of the great granddaddies of the subject from its beginnings with e-Bay. - Roger Smith, Law, Tech, & A2J

Digital Justice is a must read for anyone who wants to know about how our lives are now affected by the real conflicts produced on the Internet. This book brilliantly examines how technology can be harnessed to prevent, resolve, and also produce conflict in ecommerce, healthcare, social relationships, work, and the legal system itself, illuminating the differences between the potential of 'digital justice' and the concerns of 'digital injustice.' Read this book to find out how technology may sometimes cause, but also can help prevent or resolve disputes. Carrie Menkel-Meadow Chancellor's Professor of Law and Political Science, University of California Irvine and Georgetown University Law Center Everyone who's spent any time online has argued with a stranger or been frustrated with an online service. Many have, in some way or another, tried to find ways to resolve differences and disputes an uphill climb in the typical digital environment. Katsh and Rabinovich-Einy explain how technology makes disputes online more likely to occur, and they identify ways in which that can change

The short message is: read this book... it is an invaluable account of the history of Online Dispute Resolution (ODR) authored, in part, by Professor Katsch, one of the great granddaddies of the subject from its beginnings with e-Bay. * Roger Smith, Law, Tech, & A2J * [This] once-in-a-decade book... is in equal parts descriptive, analytical and visionary. While [it] is certainly of great importance to anyone dealing in conflict engagement and resolution, its implications range far beyond this field; anyone in the fields of law, management, e-commerce, social media, customer relations, internet innovation, and public policy, would do well to read this book. Having finished the book, I can't wait for the sequel to come out (or, in academic terms, a second edition). Change happens much faster than it used to; in a few short years, many of the projects described in the book will have come to fruition and provide data, and new horizons for Digital Justice will have emerged as innovations in technology and interaction continue to result in conflict and problems requiring solutions. * Professor Noam Ebner, Creighton University, Werner Institute for Negotiation & Conflict Resolution * We need an accessible and reasonably priced system for all and I have found no more promising option for that future than that offered by various types of Online Dispute Resolution. Lawyers should surely be the pioneers in upgrading justice rather than standing in the way of processes that, as Ethan and Orna so compellingly show, are great improvements on what we have today. I wish this work the very great success that it deserves. (From the Foreword) * Richard Susskind, President, Society for Computers and Law, IT Adviser to the Lord Chief Justice of England and Wales * Katsh and Rabinovich-Einy explain how technology makes disputes online more likely to occur, and they identify ways in which that can change - indeed, technology can be used to prevent online disagreements in the first place. This book provides a roadmap for a better online experience. It gives us hope that going online need not entail going downhill. * Jonathan Zittrain, Professor of Law and Professor of Computer Science, Harvard University * Digital Justice is the perfect guide to understanding the future of access to justice. The future is digital, not imposing courthouses. This book provides a bold and creative vision of why we need new technology-supported dispute resolution institutions. * Colin Rule, Co-Founder and Chairman of Modria.com * Digital Justice is a must read for anyone who wants to know about how our lives are now affected by the real conflicts produced on the Internet. This book brilliantly examines how technology can be harnessed to prevent, resolve, and also produce conflict in ecommerce, healthcare, social relationships, work, and the legal system itself, illuminating the differences between the potential of digital justice and the concerns of digital injustice. * Carrie Menkel-Meadow, Chancellor's Professor of Law and Political Science, University of California Irvine and Georgetown University Law Center *

Author Information

Ethan Katsh is Professor Emeritus of Legal Studies at the University of Massachusetts Amherst and Director, National Center for Technology and Dispute Resolution. He is one of the founders of the field of Online Dispute Resolution and has published widely in the law and technology and dispute resolution fields. He authored Law in a Digital World (Oxford, 1995); The Electronic Media and the Transformation of Law (Oxford, 1989); Online Dispute Resolution: Resolving Conflicts in Cyberspace (Co-authored with Janet Rifkin, 2001). Orna Rabinovich-Einy is an associate professor (senior lecturer) at the Faculty of Law at the University of Haifa. Her areas of expertise are alternative dispute resolution, online dispute resolution, and civil procedure, with research focusing on the relationship between formal and informal justice systems, dispute resolution system design and the impact of technology on dispute resolution.

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions