Digital Customer Success: Why the Next Frontier of CS Is Digital and How You Can Leverage It to Drive Durable Growth

Author:   Nick Mehta ,  Kellie Capote ,  Teri Schnaubelt
Publisher:   Ascent Audio
Edition:   Library Edition
ISBN:  

9798874826208


Publication Date:   09 July 2024
Format:   Audio  Audio Format
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Digital Customer Success: Why the Next Frontier of CS Is Digital and How You Can Leverage It to Drive Durable Growth


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Author:   Nick Mehta ,  Kellie Capote ,  Teri Schnaubelt
Publisher:   Ascent Audio
Imprint:   Ascent Audio
Edition:   Library Edition
ISBN:  

9798874826208


Publication Date:   09 July 2024
Audience:   General/trade ,  General
Format:   Audio
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Nick Mehta is the CEO of Gainsight, a Customer Success Management platform that leverages customer intelligence and automation to proactively manage retention, reduce unexpected churn and identify up-sell opportunities. Teri Schnaubelt is a Chicago-based stage, on-camera, and voice actor as well as oil painter and photographer. She has voiced over 100 books for New York Times and USA Today bestselling authors, in addition to helping independent authors get their stories heard.

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