Overview

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day--in others, and in ourselves. Taking the American Psychiatric Association's widely used Diagnostic and Statistical Manual of Mental Disorders (DSM-IV-TR) as its starting point, Difficult Personalities helpfully outlines over a dozen different personality traits and types, detailing their common characteristics and underlying motivations. It also equips listeners with numerous strategies for dealing with difficult behavior, including: Anger and conflict management Optimism and assertion training Rational and empathic thinking Reexamining your own personality

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Helen McGrath, PhD, completed her undergraduate degree and diploma of education at the University of Sydney and her master's degree and PhD at Monash University. She is currently an adjunct professor in the School of Education at RMIT University as well as a part-time senior lecturer in the School of Education at Deakin University. She also has a small private psychology practice in Cheltenham, Melbourne. Helen is a leading psychologist and educator with a particular interest and expertise in mental health, social skills and relationships. She is the author or co-author of twenty-two books for educators, psychologists and the general community. Hazel Edwards has diverse genres amongst her 200 published books. She is best known for There's a Hippopotamus on Our Roof Eating Cake now touring as a musical. In 2013, Hazel was awarded an OAM for Literature. SUZIE ALTHENS records from her professional studio in Alaska, near the beautiful Matanuska Glacier. She narrates regularly for major publishers and specializes in audiobooks and e-learning. Suzie is enthusiastic about narrating nonfiction as it provides opportunities to share amazing memoirs, medical discoveries, and inspiration, but she also enjoys mysteries and women's fiction. Suzie narrates children's encyclopedias and donates time to narrate children's fiction for Learning Ally, a nonprofit organization, when she has the opening to woo the reluctant young reader.

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