Overview

In today's interconnected world, English teachers do more than teach a language'they equip students with the skills they need to communicate effectively and navigate diverse global contexts. This well-researched and practical text bridges theory and practice, helping teachers seamlessly integrate communication, mediation, and life skills into their everyday lessons. In this book, communication skills expert and teacher trainer Chia Suan Chong breaks down the key micro-skills essential for building global competence in young adult and adult students at all proficiency levels, and in any part of the world. Using clear examples, practical strategies, and engaging activities, both new and experienced teachers will learn how to develop their students' ability to communicate confidently and effectively beyond the classroom.

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Chia Suan Chong is a writer, communication skills trainer and a teacher trainer. She is the author of Successful International Communication, where she presented her ADAPT model as a framework for dealing with intercultural conflict. Delivering both online and face-to-face training to teachers and learners around the globe, Chia specializes in interactive workshops that encourage reflection for more effective international communication and improved collaboration. Currently based in York, Chia was English Teaching Professional’s award-winning resident blogger between 2012 and 2019 and now has a regular feature ‘Not Only But Also’ in the bi-monthly ETp magazine. She has contributed extensively to Business English materials for the British Council Learn English website, is a regular ELT conference speaker and holds a DELTA and a Masters in Applied Linguistics and ELT. Chia is also a co-author for Voices, an integrated-skills program from National Geographic Learning for young adult and adult learners of English.

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