Full Product Details
Author: Andy Crabtree
Publisher: Springer London Ltd
Imprint: Springer London Ltd
Edition: 2003 ed.
Dimensions:
Width: 15.60cm
, Height: 1.00cm
, Length: 23.40cm
Weight: 0.308kg
ISBN: 9781852337186
ISBN 10: 1852337184
Pages: 184
Publication Date: 14 May 2003
Audience:
College/higher education
,
Professional and scholarly
,
Undergraduate
,
Postgraduate, Research & Scholarly
Format: Paperback
Publisher's Status: Active
Availability: In Print
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Reviews
"From the reviews: ""The text is emminently readable. Crabtree is able to synthesize and reflect upon material from a number of areas ... with great clarity of argument. This makes such complex and diverse subject matter approachable for all types of audiences from the social science to computer science, from research to academia. The requirements problem discussions in Chapter1 provide a most coherent and convincing argument about the problems associated with both traditional requirements gathering techniques and more cognitively focused HCI approaches for socially situated software. This should be compulsory reading for all students of HCI/CSCW/software requirements."" Geraldine Fitzpatrick, University of Sussex - The Computer Journal, Vol 47, No 3, 2004 Fieldwork methods and sociological analysis have become increasingly relevant for designing interactive systems, but how to bring fieldwork, analysis and design together is still mysterious. Crabtree provides a unique insider's perspective and demonstrates the applicability of ethnomethodological analysis throughout the process of design. As well as providing valuable lessons to practitioners, his book will also contribute significantly to ongoing debates about the role, contribution, and practicalities of these methods. Paul Dourish, University of California, Irvine, USA ""Of the various perspectives that jostle together under the rubric of ethnography, ethnomethodology has often held the most appeal for designers. Yet, surprisingly, there has not been a systematic explication of ethnography and ethnomethodology for the purposes of system design. Andy Crabtree puts this to rights in a comprehensive, informative, and accessible practical guide which will be of great value to not only designers but also the ethnographers who work with them."" (Graham Button, Lab. Director, Xerox Research Centre, Europe) ""Not only is the book a must for those interested in bringing a social dimension to the system design process, it also makes a significant contribution to ethnomethodology."" (Professor John A. Hughes, Lancaster University, UK) ""This book makes a significant contribution, reflecting the work of ethnography itself, in accounting for the practical work of understanding and design in a coherent and accessible manner. This book could be read equally by ethnographers as a book about applied ethnomethodologically informed ethnography, and by designers or developers as a book about how to apply an understanding of the ‘real world, real time character of work’ … ."" (Geraldine Fitzpatrick, The Computer Journal, Vol. 47 (3), 2004) ""Andy Crabtree’s is a slim, quiet, slightly academic book that somehow manages to bring the airy theoretical concepts to life, and to recommend simple and practical ways of using the ideas … . Crabtree has produced a fine pioneering essay which sketches, on the basis of a mountainous literature, how in principle ethnography could migrate from the research lab of a university to the research and development lab of a large software or systems corporation."" (Ian Alexander, Requirenautics Quarterly, July, 2003)"
From the reviews: The text is emminently readable. Crabtree is able to synthesize and reflect upon material from a number of areas ... with great clarity of argument. This makes such complex and diverse subject matter approachable for all types of audiences from the social science to computer science, from research to academia. The requirements problem discussions in Chapter1 provide a most coherent and convincing argument about the problems associated with both traditional requirements gathering techniques and more cognitively focused HCI approaches for socially situated software. This should be compulsory reading for all students of HCI/CSCW/software requirements. Geraldine Fitzpatrick, University of Sussex - The Computer Journal, Vol 47, No 3, 2004 Fieldwork methods and sociological analysis have become increasinglyrelevant for designing interactive systems, but how to bring fieldwork,analysis and design together is still mysterious. Crabtree provides aunique insider's perspective and demonstrates the applicability ofethnomethodological analysis throughout the process of design. As well asproviding valuable lessons to practitioners, his book will also contributesignificantly to ongoing debates about the role, contribution, andpracticalities of these methods.Paul Dourish, University of California, Irvine, USA Of the various perspectives that jostle together under the rubric of ethnography, ethnomethodology has often held the most appeal for designers. Yet, surprisingly, there has not been a systematic explication of ethnography and ethnomethodology for the purposes of system design. Andy Crabtree puts this to rights in a comprehensive, informative, and accessible practical guide which will be of great value to not only designers but also the ethnographers who work with them. (Graham Button, Lab. Director, Xerox Research Centre, Europe) Not only is the book a must for those interested in bringing a social dimension to the system design process, it also makes a significant contribution to ethnomethodology. (Professor John A. Hughes, Lancaster University, UK) This book makes a significant contribution, reflecting the work of ethnography itself, in accounting for the practical work of understanding and design in a coherent and accessible manner. This book could be read equally by ethnographers as a book about applied ethnomethodologically informed ethnography, and by designers or developers as a book about how to apply an understanding of the 'real world, real time character of work' ! . (Geraldine Fitzpatrick, The Computer Journal, Vol. 47 (3), 2004) Andy Crabtree's is a slim, quiet, slightly academic book that somehow manages to bring the airy theoretical concepts to life, and to recommend simple and practical ways of using the ideas ! . Crabtree has produced a fine pioneering essay which sketches, on the basis of a mountainous literature, how in principle ethnography could migrate from the research lab of a university to the research and development lab of a large software or systems corporation. (Ian Alexander, Requirenautics Quarterly, July, 2003)
From the reviews: The text is emminently readable. Crabtree is able to synthesize and reflect upon material from a number of areas ... with great clarity of argument. This makes such complex and diverse subject matter approachable for all types of audiences from the social science to computer science, from research to academia. The requirements problem discussions in Chapter1 provide a most coherent and convincing argument about the problems associated with both traditional requirements gathering techniques and more cognitively focused HCI approaches for socially situated software. This should be compulsory reading for all students of HCI/CSCW/software requirements. Geraldine Fitzpatrick, University of Sussex - The Computer Journal, Vol 47, No 3, 2004 Fieldwork methods and sociological analysis have become increasingly relevant for designing interactive systems, but how to bring fieldwork, analysis and design together is still mysterious. Crabtree provides a unique insider's perspective and demonstrates the applicability of ethnomethodological analysis throughout the process of design. As well as providing valuable lessons to practitioners, his book will also contribute significantly to ongoing debates about the role, contribution, and practicalities of these methods. Paul Dourish, University of California, Irvine, USA Of the various perspectives that jostle together under the rubric of ethnography, ethnomethodology has often held the most appeal for designers. Yet, surprisingly, there has not been a systematic explication of ethnography and ethnomethodology for the purposes of system design. Andy Crabtree puts this to rights in a comprehensive, informative, and accessible practical guide which will be of great value to not only designers but also the ethnographers who work with them. (Graham Button, Lab. Director, Xerox Research Centre, Europe) Not only is the book a must for those interested in bringing a social dimension to the system design process, it also makes a significant contribution to ethnomethodology. (Professor John A. Hughes, Lancaster University, UK) This book makes a significant contribution, reflecting the work of ethnography itself, in accounting for the practical work of understanding and design in a coherent and accessible manner. This book could be read equally by ethnographers as a book about applied ethnomethodologically informed ethnography, and by designers or developers as a book about how to apply an understanding of the 'real world, real time character of work' ! . (Geraldine Fitzpatrick, The Computer Journal, Vol. 47 (3), 2004) Andy Crabtree's is a slim, quiet, slightly academic book that somehow manages to bring the airy theoretical concepts to life, and to recommend simple and practical ways of using the ideas ! . Crabtree has produced a fine pioneering essay which sketches, on the basis of a mountainous literature, how in principle ethnography could migrate from the research lab of a university to the research and development lab of a large software or systems corporation. (Ian Alexander, Requirenautics Quarterly, July, 2003)
From the reviews: The text is emminently readable. Crabtree is able to synthesize and reflect upon material from a number of areas ... with great clarity of argument. This makes such complex and diverse subject matter approachable for all types of audiences from the social science to computer science, from research to academia. The requirements problem discussions in Chapter1 provide a most coherent and convincing argument about the problems associated with both traditional requirements gathering techniques and more cognitively focused HCI approaches for socially situated software. This should be compulsory reading for all students of HCI/CSCW/software requirements. Geraldine Fitzpatrick, University of Sussex - The Computer Journal, Vol 47, No 3, 2004 Fieldwork methods and sociological analysis have become increasinglyrelevant for designing interactive systems, but how to bring fieldwork,analysis and design together is still mysterious. Crabtree provides aunique insider's perspective and demonstrates the applicability ofethnomethodological analysis throughout the process of design. As well asproviding valuable lessons to practitioners, his book will also contributesignificantly to ongoing debates about the role, contribution, andpracticalities of these methods.Paul Dourish, University of California, Irvine, USA Of the various perspectives that jostle together under the rubric of ethnography, ethnomethodology has often held the most appeal for designers. Yet, surprisingly, there has not been a systematic explication of ethnography and ethnomethodology for the purposes of system design. Andy Crabtree puts this to rights in a comprehensive, informative, and accessible practical guide which will be of great value to not only designers but also the ethnographers who work with them. (Graham Button, Lab. Director, Xerox Research Centre, Europe) Not only is the book a must for those interested in bringing a social dimension to the system design process, it also makes a significant contribution to ethnomethodology. (Professor John A. Hughes, Lancaster University, UK) This book makes a significant contribution, reflecting the work of ethnography itself, in accounting for the practical work of understanding and design in a coherent and accessible manner. This book could be read equally by ethnographers as a book about applied ethnomethodologically informed ethnography, and by designers or developers as a book about how to apply an understanding of the `real world, real time character of work' ... . (Geraldine Fitzpatrick, The Computer Journal, Vol. 47 (3), 2004) Andy Crabtree's is a slim, quiet, slightly academic book that somehow manages to bring the airy theoretical concepts to life, and to recommend simple and practical ways of using the ideas ... . Crabtree has produced a fine pioneering essay which sketches, on the basis of a mountainous literature, how in principle ethnography could migrate from the research lab of a university to the research and development lab of a large software or systems corporation. (Ian Alexander, Requirenautics Quarterly, July, 2003)
From the reviews: <p> The text is emminently readable. Crabtree is able to synthesize and reflect upon material from a number of areas ... with great clarity of argument. This makes such complex and diverse subject matter approachable for all types of audiences from the social science to computer science, from research to academia. <p>The requirements problem discussions in Chapter1 provide a most coherent and convincing argument about the problems associated with both traditional requirements gathering techniques and more cognitively focused HCI approaches for socially situated software. This should be compulsory reading for all students of HCI/CSCW/software requirements. <p>Geraldine Fitzpatrick, University of Sussex - The Computer Journal, Vol 47, No 3, 2004 <p>Fieldwork methods and sociological analysis have become increasingly<br>relevant for designing interactive systems, but how to bring fieldwork, <br>analysis and design together is still mysterious. Crabtree provides a<br>unique insider's perspective and demonstrates the applicability of<br>ethnomethodological analysis throughout the process of design. As well as<br>providing valuable lessons to practitioners, his book will also contribute<br>significantly to ongoing debates about the role, contribution, and<br>practicalities of these methods.<br>Paul Dourish, University of California, Irvine, USA<br> <p> Of the various perspectives that jostle together under the rubric of ethnography, ethnomethodology has often held the most appeal for designers. Yet, surprisingly, there has not been a systematic explication of ethnography and ethnomethodology for the purposes of system design. Andy Crabtree puts this to rights in acomprehensive, informative, and accessible practical guide which will be of great value to not only designers but also the ethnographers who work with them. <br>(Graham Button, Lab. Director, Xerox Research Centre, Europe) <p> Not only is the book a must for those interested in bringing a social dimension to the system design process, it also makes a significant contribution to ethnomethodology. <br>(Professor John A. Hughes, Lancaster University, UK) <p> This book makes a significant contribution, reflecting the work of ethnography itself, in accounting for the practical work of understanding and design in a coherent and accessible manner. This book could be read equally by ethnographers as a book about applied ethnomethodologically informed ethnography, and by designers or developers as a book about how to apply an understanding of the a ~real world, real time character of worka (TM) a ] . (Geraldine Fitzpatrick, The Computer Journal, Vol. 47 (3), 2004) <p> Andy Crabtreea (TM)s is a slim, quiet, slightly academic book that somehow manages to bring the airy theoretical concepts to life, and to recommend simple and practical ways of using the ideas a ] . Crabtree has produced a fine pioneering essay which sketches, on the basis of a mountainous literature, how in principle ethnography could migrate from the research lab of a university to the research and development lab of a large software or systems corporation. (Ian Alexander, Requirenautics Quarterly, July, 2003)
