Design and Control of Workflow Processes: Business Process Management for the Service Industry
Author:   Hajo A. Reijers
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Edition:   2003 ed.
Volume:   2617
ISBN:  

9783540011866


Pages:   328
Publication Date:   07 April 2003
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Design and Control of Workflow Processes: Business Process Management for the Service Industry


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Overview

This monograph is devoted to advancing the scientific knowledge about the design and control of workflow processes. The author focuses on the following four issues in the area of business process management: - adequate workflow modeling- workflow design and redesign- performance evaluation of workflow processes- optimal resource allocation in an operational workflow. All in all, this book, providing several new results and insights in the field of business process modeling and analysis, is a beautiful mixture of rigorous scientific research and direct practical experiences.

Full Product Details

Author:   Hajo A. Reijers
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Edition:   2003 ed.
Volume:   2617
Dimensions:   Width: 15.50cm , Height: 1.80cm , Length: 23.30cm
Weight:   0.572kg
ISBN:  

9783540011866


ISBN 10:   3540011862
Pages:   328
Publication Date:   07 April 2003
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

Workflow Modeling.- Workflow Design.- Performance Evaluation of Workflows.- Resource Allocation in Workflows.- Heuristic Workflow Redesign.- System and Practical Experience.- Conclusion.

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