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Author:   LaVena Wilkin ,  Yashwant Pathak
Publisher:   De Gruyter
Imprint:   De Gruyter
Weight:   0.831kg
ISBN:  

9783111529226

ISBN 10:   3111529223
Pages:   387
Publication Date:   17 June 2024
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Not yet available  
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Table of Contents

Section 1 – Interpersonal Conflict Management 1. Understanding Perspectives and Viewpoints in Organizational conflict management (OCM) 2. Communication and OCM 3. Emotional Intelligence and OCM 4. Conflict Styles in OCM 5. Mindfulness and Self-Awareness OCM Section 2 – Organizational Conflict Management 6. Employee Engagement and OCM 7. Working with Different Generations and OCM 8. Change and Conflict in OCM 9. Collaborative Practices in OCM 10. Designing Conflict Management Systems in OCM Section 3 – Intercultural, International, and Ethnic Conflict Management 11. Intergroup Conflict in OCM 12. Stereotypes and Bias in OCM 13. Eastern and indigenous perspectives in OCM 14. Ethno religious conflicts in OCM 15. Political conflicts in OCM Section 4 – Methods for Managing Organizational Conflicts 16. Negotiation in OCM 17. Mediation in OCM 18. Facilitation in OCM 19. Role of Organizational Ombudspersons and OCM 20. Coaching in OCM Section 5 – Special Topics 21. Workplace Bullying in OCM 22. Forgiveness in OCM 23. The Importance of Soft Skills in Managing Conflicts 24. Women’s issues in OCM 25. LGBTQ issues in OCM

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Author Information

Dr. LaVena Wilkin is the Director of the Ph.D. and Graduate Management programs at Sullivan University, Kentucky, USA. Before joining Sullivan University in 2013, she spent twenty six years in the construction industry, and three of those years she co-owned a commercial masonry sub-contracting company. After selling the construction company in 2001, she came to work full-time at Sullivan serving as the Associate Director of the Evening and Weekend Division. She was also the Dean of the College of Business for Sullivan University for three years and the Dean of Conflict Management programs for five years. Dr. Wilkin has facilitated workshops on conflict styles, workplace bullying, forgiveness, emotional intelligence, organizational conflict, conflict and change, employee engagement, dealing with difficult people, and the P.E.A.C.E. © Model of Conflict Management. She is also co-editor of a bookentitled Organizational Conflicts: Challenges and Solutions. She contributed a chapter in the book, The Mediation Handbook: Theory, Research and Practice. Her co-edited book, From Discord to Harmony: Making Your Workplace Hum, was published in March 2020. Finally, she is the Editor for the Journal of Conflict Management, a scholarly journal that publishes research in many of the multidisciplinary areas of managing conflicts. Dr. Yashwant Pathak completed his education M.S., Ph.D. in Pharmaceutical Technology from India and EMBA and MS Conflict Management from Sullivan University, Kentucky, USA. He is Associate Dean for Faculty Affairs at the newly launched College of Pharmacy, University of South Florida, Tampa, Florida. With extensive experience in academia and industry, he has over 150 publications including research papers, abstracts, chapters and reviews, 7 books on Nanotechnology and drug delivery systems, 6 books on Nutraceuticals and several books in cultural studies. His areas of research include drug delivery systems, nanotechnology applications in pharmacy and Nutraceuticals. He has travelled extensively over 80 countries and is actively involved with many Pharmacy colleges in different countries.

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