Overview
Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry--by daring to serve the people in her organization well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained. By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants, and building new units around the world. The difference maker, Bachelder says, was a conscious decision to lead in a new way. She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this book shows that it's actually challenging and tough minded--a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.
Full Product Details
Author: Cheryl Bachelder ,
Cheryl Bachelder ,
Cheryl A Bachelder ,
Cheryl A Bachelder
Publisher: Gildan Media Corporation
Imprint: Gildan Media Corporation
ISBN: 9798200616091
Publication Date: 01 April 2015
Audience:
General/trade
,
General
Format: Audio
Publisher's Status: Active
Availability: Available To Order
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Reviews
"""Dare to Serve describes the kind of leadership so desperately needed in the 21st century. A powerful blend of courage and humility, Cheryl Bachelder's engaging story offers a clear path for leaders to follow, and what makes her message so compelling is the tremendous results she's produced."" -- ""Stephen M. R. Covey, bestselling author of The Speed of Trust"" ""Dare to Serve is a crisp narrative of Cheryl's profound leadership journey as a corporate executive. Through balancing people, purpose, and principles, Cheryl produces outstanding results. Don't miss this opportunity to learn how it's done!"" -- ""Denise Ramos, CEO and president, ITT Corporation"" ""Dare to Serve stands out as one of the most practical, useful books on leadership that I have ever read...Her practical experience, proven results, and contagious passion to serve others well is an inspiration to all of us who want to make a real difference in the world."" -- ""Bonnie Wurzbacher, chief resource development officer, World Vision International"" ""Anyone who leads anything will learn from the crisp and engaging stories in Dare to Serve. It is one of the best leadership books I have read and is a must-read for any leader who cares."" -- ""Joel Manby, CEO, Herschend Family Entertainment, and author of Love Works"" ""When I speak with leaders, it is hard for them to grasp that servant leadership drives both great performance and great human satisfaction. Cheryl Bachelder provides an inspiring manual on how to be a Dare-to-Serve leader who drives superior results."" -- ""Ken Blanchard, coauthor of The One Minute Manager"""
Author Information
Coming soon... Coming soon... Cheryl Bachelder is the former CEO of Popeyes(R) Louisiana Kitchen, Inc., a multibillion-dollar chain of more than 2,600 restaurants around the world. She has been profiled in the Wall Street Journal, featured on Mad Money, and received top industry awards. Prior leadership positions included Yum! Brands, Domino's Pizza, RJR Nabisco, the Gillette Company, and Procter & Gamble. Today, Cheryl serves on boards, mentors CEOs, and invests in philanthropy. Cheryl Bachelder is the former CEO of Popeyes(R) Louisiana Kitchen, Inc., a multibillion-dollar chain of more than 2,600 restaurants around the world. She has been profiled in the Wall Street Journal, featured on Mad Money, and received top industry awards. Prior leadership positions included Yum! Brands, Domino's Pizza, RJR Nabisco, the Gillette Company, and Procter & Gamble. Today, Cheryl serves on boards, mentors CEOs, and invests in philanthropy.
