Overview

Dangerous Dialers provides a birds-eye view of the billion-dollar phone fraud business and its' evolution. Drawing on interviews with informants, cyber police, former convicted scammers and millions of undercover audio recordings, fraud experts Doug Shadel and Aaron Foss expose the scammer's techniques and offer a set of tools for anyone wishing to arm themselves against these attacks. Inside you will find: Current examples of how Al and other technologies are used to disguise callers and deceive victims into thinking they are talking to legitimate businesses or government agencies. Undercover recordings of investigators posing as victims to expose scammers' psychological tricks. Analysis of over five million scam recordings that reveal the three major tactics scammers employ to steal money. Surprising new social science research that illustrates the factors that make consumers susceptible to losing money to phone scammers. The ""Impostor Hall of Shame"" is a collection of 150 of the most common (and dangerous) scam recordings taken from Nomorobo's ""Honeypot"" a dragnet of 350,000 phone lines used to monitor the marketplace. Join the ranks of thousands of fraud fighters nationwide who are not just avoiding losing money to scammers but are also watching for and reporting them to the authorities.

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Doug Shadel is a former fraud investigator and special assistant attorney general with the Washington State Attorney General's office. He served as the State Director for AARP Washington for almost 20 years. Shadel has collaborated on numerous educational videos, academic studies and has co-authored several books about fraud including Weapons of Fraud (2005) and The AARP Fraud Fighter Handbook (2024). He serves as an expert witness for the US Department of Justice in criminal fraud cases and is currently managing director of Fraud Prevention Strategies, LLC, a Seattle consulting firm: Doug@fraudpreventionstrategies.com Aaron Foss is a software developer and the founder of Nomorobo, a service designed to block unwanted telemarketing calls. Foss started Nomoromo after winning the Federal Trade Commission's 2013 ""Robocall Challenge"", a competition seeking innovative solutions to stop robocalls. Foss is often cited as an expert on robocall prevention. He has spoken at conferences and events, and has been featured in major media outlets, including The New York Times, NPR, and CNBC. His innovative telecom work has made him a prominent figure in the fight against robocalls and telemarketing scams.

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