Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Author:   Jeff Toister
Publisher:   Toister Performance Solutions
ISBN:  

9780692154144


Pages:   168
Publication Date:   05 September 2018
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills


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Author:   Jeff Toister
Publisher:   Toister Performance Solutions
Imprint:   Toister Performance Solutions
Dimensions:   Width: 15.20cm , Height: 0.90cm , Length: 22.90cm
Weight:   0.231kg
ISBN:  

9780692154144


ISBN 10:   0692154140
Pages:   168
Publication Date:   05 September 2018
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Jeff Toister helps customer service teams unlock their hidden potential. He is the author of The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service. He has also authored customer service training videos on LinkedIn Learning including Customer Service Foundations and Leading a Customer-centric Culture. Jeff was named one of the Top 30 customer service professionals in the world by Global Gurus. He was also named one of the Top 50 Thought Leaders to Follow on Twitter by the International Customer Management Institute. Jeff holds a Certified Professional in Learning and Performance (CPLP) certification from the Association for Talent Development.

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